Urbanic — My orders are not yet dispatched

Address:

India Office: Office No 602, Naurang House 21, K G Marg, New Delhi, India

HI, I have placed 2 orders[protected] &[protected], one was placed on 09th Nov and other on 11th Nov, the Expected date of delivery was between 19nov to 23rd Nov, today its been 10days and the order is still getting ready for dispatch, this is ridiculous, if its still not dispatched, how the hell is it going to be delivered between 19th-23rd Nov ??I had ordered these products as a gift to my sister for her birthday, how would you think that it will make sense it it reaches me after her birthday? Kindly treat this on priority and let me know when can i expect these products to be delivered to me.