Urbanic — Not bothered to collect the pickup past 12 days

Its been 12 days i am a working lady and these guys have screwed my mental state i have been chasing them to pick the return and initiate the refund and all they say is give few hours and the agents are more ridiculous they don’t know what they are doing neither do they under english and i was speaking to them and till that while they ended my chat
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Pranali,

As discussed over the call your concern has been escalated on priority basis and will get the pickup done at the earliest . Please be rest assured !

Regards,
Urbanic Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urbanic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    1042
    Pending
    0
    Resolved
    192
    View all Urbanic contact information