Urbanic — Order hasn't been delivered yet after more than 10 days

Website:Urbanic

My order hasn't bern delivered yet... I've placed my order for a denim on 23rd april and hasn't received yet.. It's been more than 10days.. 12 days to be precise. And they're telling the irem hasn't been dispatched yet. I've ordered those for a spacial occassion.. That us my birthday on may 6.now i don't have any options.. They didn't provide much messages or anything
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Dear Customer,

Greetings from Urbanic!

We deeply regret the inconvenience caused. We request you to share the Order details at [protected]@urbanic.com. We will check and get back at the earliest.

Regards,
Team Urbanic
i placed my order on 13th may and its still not shipped yet. It's estimated dates are to be between 24 to 28th may and its 25 may already. i really wanna get my oder sooner, its a request.
I placed my order on 18th sept, have not recieved yet its already 2nd october. I tracked the order and it shows estimated delivery to be 8th October. Very disappointed with urbanic.com, i ordered that dress for special occasion, i have to wear my old clothes now 🙁, I'll never order from urbanic anymore.

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