I placed a order on urbanic on October month for my product and even for the delievery it kept getting delayed and finally i got my product on 28th October
I had ordered 4 products of total 4490 rupees
And the very day i got the product I placed a return request for 3 products, only 1 product was genuine and i have proof of how the image shown and the product given is soo cheap
I kept contacting customer care they told me everytime the product will be picked up with 24-48hrs
I used to always get the reply veryy late
And my return request has been cancelled and again been put for 4 times now for about 2 months and in this time i have mssged them numerous times and not once are they replying to me on time
The total amount i need to be refunded is 3686 rupees
And it hurts me how they have been delaying until now
If the products were genuine i would have kept it but it is not at all good the entire product received is cheap
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