Urbanic — Order still under process

Shreyaaa_ahujaaa

from BULANDSHAHR, Uttar Pradesh

Jun 3, 2022

Website:

Urbanic

I have placed an order on 24th May on urbanic and it's a prepaid order . The expected delivery is between 2-5june and today it's 3rd June and my order is not yet shipped and if i message on customer service they just say we will try to resolve your problem. I am very much disappointed with urbanic because it's my first order from urbanic and i didn't expected this. My order id is[protected] . It's been 11 days and my order is still under process.

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Comments

Urbanic

from Gurugram, Haryana

Jun 6, 2022

Dear Shreya,

Greetings from Urbanic!

We deeply regret the inconvenience caused. We request you to share the Order details at [protected]@urbanic.com. We will check and get back at the earliest.

Regards,
Team Urbanic

Shreyaaa_ahujaaa's [Complaint's author] reply, Jun 8, 2022

I have already mailed you my order details. I'm highly disappointed with your service. I don't understand why you are taking this much time in delivering my order . It's almost been 15 days and I'm just getting the same response again and again that we are trying out best to deliver your order . This is really frustrating. Now you are not even giving me the specific date of delivery . How long do I have to wait for to order ???