Urbanic — Ordered 7 clothing pieces

Address:urbanic

Have ordered 7 pieces of clothing from Urbanic on 11th May .. As per the App at the time of ordering they promised to deliver by 23rd May. It is the month end and there is no sign of a single delivery.
Have written at least 3 mails and reminder mails for the same to enquire. There has been no response to them to which is highly careless and unprofessional. Urbanic has no telephone number to speak to anyone directly o leaves you no other option than to correspond on mails which is useless. I hope they have not swindled me for an amount of more than 7000 rupees. Order number is[protected].
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Mughda,

Greetings from Urbanic!

We deeply regret the inconvenience caused. Please share the order id at [protected]@urbanic.com so that we could assist check the details and assist you further.

Team,
Urbanic

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urbanic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    1042
    Pending
    0
    Resolved
    192
    View all Urbanic contact information