| Address: | India Office: Office No 602, Naurang House 21, K G Marg, New Delhi, India | | Website: | www.urbanic.com |
I am Ayushi Singh, my package with Order Id[protected] was delivered on Sunday, March 21.
My products says to be delivered but I received only 1 pair of jeans i.e. Ruched Mom Jeans and my other 2 products were missing in that package i.e. Simplicity Pullover T-shirt, Belted Mom Jeans. I raised this issue on March 21 itself. I have been in contact with customer support through live chat but haven't received any proper answer. It's already been one 1month, Neither I got any refund nor the product.
There has been no communication as to what steps are being taken to resolve this issue.
I still have the package which I received from Urbanic, the package is too small to fit another pair of jeans in it or even another top.
I have proper proof of it that even if we ask them to fit my entire order in that package they won't be able to do that.
They can check the weight of my package and resolve this issue. But since 1month they reply the same thing that they have raised the issue.
PFA below the images of the package which I received.
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