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Urbanic — Refund failed. It's been 8 days and it's showing refund failed on urbanic app

Website:Urbanic

Refund failed is showing what to do now??they asked for bank details and i gave them bt still i haven't gotten my money
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Hey Aditi,

We have tried calling you on your registered number but could not get through, However we hope your issue has been addressed and resolved.

If in case you need any further assistance you may write us back at [protected]@urbanic.com

Thanks & Regards
Team Urbanic.
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