I have ordered few item from urbanic a top worth 422/- my refund is still not credited since 10 days and the customer support executive is saying that the refund was made but also i have checked with my bank no refund is being credited 422/-; 208/-;207/-
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We completely understand how disheartening this must be for you. Just know that we would do anything to make up for it. Please note that your case has been escalated to our team on a priority basis & we will be connecting with you shortly for a better understanding. We are here just for you!🧡
Thanks and regards,
Team Urbanic.