Urbanic — Refund issue. Ordered 3 items but received only 1 item and lost whole amount.

Address:	New-Delhi, Walmart-backed fashion Marketplace
Website:	Urbanic

I have ordered 3 items from urbanic but received only 1 item. But they have took money of 3 items. I have kept return option of missing products but they were rejected. The amount for 3 items were Rs 2, 135. And I received only 1 product. After keeping return I have got only 500Rs.its already been 20 days but no response from them.they said that it was under investigation but not picking up my calls and not replying for mails.I regretted so badly that I have ordered from urbanic with huge amount. I lost whole amount 😭. Plz help me out from this...