Urbanic — Refund not processed in my bank account

Hi
I returned one dress from urbanic.They mentioned that within 7-10 days your refund Will be processed in your account.But it's been 11 days Still refund is not processed to my bank account
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Dear Tamanna,

Greetings from Urbanic!

We deeply regret the inconvenience caused. We request you to share the Order details at [protected]@urbanic.com. We will check and get back at the earliest.

Regards,
Team Urbanic

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