Urbanic — Refund not received 670/-

Address:	Urbanic India, Delhi
Website:	Urbanic india, Delhi

Post the retun pick up i received email from Urbanic support team about the redund with reference ID.[protected]
RRN for refund ID: rfnd_MFakMJgGYSIZ36. As per this email dated 20th July, they have initiated the payment on 19th July. When I raised a dispute on non credit of this amount, they keep asking for the bank statement and closing the ticket. I have shared the bank statement in both PDF and bank app screne shot format, which they are not considering. I have requested them many times to call me however no call received from support team as well yet.