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Urbanic

Urbanic — Refund not received even after 15 days of returning product

Address:ffice No 602, Naurang House 21, K G Marg, New Delhi, India.
Website:urbanic.com

I have returned 2 dresses on Urbanic on 15th September and their policy says that I will get my refund within 7 to 10 days. Yet after so many mails and follow ups with customer care department they are not giving me any reply when I will get my refund. They are just showing refund failed for one dress and pick up successful for another one. I have been trying to approach them but no clear response. The order number was AWB[protected]. My refund was Rs. 999 for each dress so total Rs.1998.
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Hi Ridzeeg,

We are really sorry for the experience however would request you to please share the screenshot of your order details so that our team could get in touch with you ASAP .

Looking forward for your response !

Regards
Team Urbanic
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