I ordered a jeans from urbanic on Tuesday December 28th 2020. Due to my mistake, I didn't update to my new address and the delivery person reached my last address and called me. I informed him that i mistakenly put the order for the wrong address.
The delivery person was kind and cancelled the order for me and sent the bag back to your centre.
It's been almost 3-4 days since then and i haven't recieved my refund even though the package has reached their centre. I contacted the delivery person for help and status and they confirmed the same.
I even checked the DELHIVERY status and it says the package estimated receiving date is 31st December 2020 and it hasn't updated for the last two days.
It has been 4 days since this incident and even after mailing their customer support twice, they just don't do anything about it.
My order details are as follows
Order Tracking number[protected]
Please let me know when will I receive my refund.
Was this information helpful? | 
Post your Comment