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Urbanic

Urbanic — Refund not received for the cancelation of order

Address:16 Bankers Colony Gumanpura

I orderd a jeans from the end of season sale with two different sizes. One medium size worth ₹922 and other jeans size small worth ₹872 (same jeans) . The jeans went out of stock and my order got cancelled. The payment was done in advance by online method (paytm). Now that my money is blocked i want the refund ASAP!
The order was placed on 10/7/23 and i received the cancelation mail on 11/7/23. I have been waiting for long but i haven't got my refund. Please take some action.
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Hey Aayu, we're sorry for the inconvenience you have experienced. We value you as our customer and are here to address this issue. In order to investigate the situation and resolve it ASAP, please send your order information at [protected]@urbanic.com to us. We want to ensure that you receive the best service possible and would be grateful for the opportunity to assist you.🧡
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