Urbanic — Refund of cancelled items not received

Address:VIT University, Vellore, Katpadi, Tamilnadu
Website:in.urbanic.com/?utm_source=google&utm_medium=feed&utm_campaign=IN_Web_Pmax_Outwears_forNew&utm_campaign=IN_Web_Pmax_Outwears_forNew&gclid=CjwKCAjw9NeXBhAMEiwAbaY4lh7RByFnxOIGlObP1fTVtk

I had to cancel my order as the default address entered happened to be wrong. The order was cancelled within few minutes of ordering and another order was placed to the right address which was delivered as usual. But I have not received the refund of the cancelled order even though I recieved notifications that the items cancelled would be refunded within 3-5 business days.
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Hi there, We are really sorry for the experience however would request you to please share the screenshot of your order details so that our team could get in touch with you ASAP .

Looking forward for your response !

Regards,
Team Urbanic

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