Urbanic — Refund pending

Address:

Head office - 602, Naurang House, Kasturba Gandhi Marg, Connaught Place, New Delhi (110001)

I had ordered a button placket shirt from urbanic. Order ID[protected] . I did online payment through gpay. I returned the shirt as it was too big for me but did not receive the refund of Rs.972. Urbanic does not have a contact number so i emailed them. They said that the refund is processed from their side and it will reflect in my bank account in 7-10 days. But it has been more than 2 months now and still my refund of Rs 972 is not reflected in my bank account. Kindly look into this matter as soon as possible and please get my refund back from them.