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Urbanic

Urbanic — Regarding Refund of my product

Address:London

I bought two clothing items from Urbanic with Order Id[protected] and[protected].
The two did not fit me properly so I returned the products. A pick up guy came and picked up the items individually.
Its been 12 days since I have returned the product but I havent received the refund back in my bank account yet. The two items costed 937rs and 268 rs individually.
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Comments

Dear Dinisha,

It disheartens us to realize what you are going through. Thank you for allowing us a chance to make it right. Please be notified that we have highlighted this issue to our team on a top-priority basis & we will be connecting with you at the earliest for a better understanding. We are eager to resolve this ASAP & see you happy and relieved.🧡

Thanks and regards,
Team Urbanic
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