Urbanic — Regarding refund with ref to order[protected]

Dear recipient,

This is with ref to my order with urbanic with ref to order no[protected]. Due to size issue i return the product and pickup has been done from my place on 26th Oct 2022 but while checking the app I saw that they put a remark that my refund is declined due to wrong bank account details. I checked my bank details thrice before sharing to them. I therefore request you to please look into the matter as i have tried to contact them via emails and app chat but am not getting any response.

Thanks and regards