Urbanic — Return of the product

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Urbanic

I had requested the return of my purchase within three days of the reciept of the parcel. The courier boy called for the pickup at odd hours and asked me for the OTP. And never turned up. And cancelled the return request.

I have been complaining since then but only computerized reply are being reacieved and still no satisfactory reply is recieved...
Plz help