Urbanic — Return Pickup

[protected] order id On 18 may I placed the order and on 20 I got it and on 20 I requested the return but nobody came I also got the return request scheduled and all, but on 22 may I got the msg that I have refused the return pickup but didn't and I also have not received any calls from delivery partner
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Dear Bhawna,

We’re ordinarily known for our exemplary customer experience here. We hope you accept our sincerest apologies for your recent experience with us. We would like to fix this up for you💕 Please share your details with us at [protected]@urbanic.com

Thanks and regards,
Team Urbanic.

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