Urbanic — Return status

I had ordered clothes from urbanic app. I have been writing them for return pick up from five days. There is no response at all. They simply tell me to wait fr 24-48 hrs and nothing is done. I want my money to be refunded wether they pick up the clothes or not. Worst online shopping portal ever since. Action should be taken against such portals.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Komal,

As discussed over the call we would like to confirm that your pickup is successfully done and we have initiated refund which will be settled in your bank account within 24 hours.

Thanks & Regards
Mehul Arora.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urbanic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    1042
    Pending
    0
    Resolved
    192
    View all Urbanic contact information