Urbanic — They didn't refund my amount yet

I ordered one dress price rs.1092 from urbanic .they delivered the product on 11th August I didn't love the dress color and that's too tight so I just returned the dress the delivery boy pick up the dress on 12th August and they told me they refund my amount within 7 to 10 days but 10 days over still I didn't received my refund amount yet.so I contact the customer service of their company and they told me they already credited the amount on my account on 12th August but it ll reflect on my account within 7 to 10 days they told me but I'm not recieved the amount from them so they told me to share my account statement from 11 August to till todays date .I send my account statement to them on their email which they asked me to send the account statement but still they didn't take any action to refund my money
Here is the order id‐[protected]
Below I attached my account statement from 11th August to till now
Bank name‐canera bank
Ifsc code-CNRB0001020
Account number[protected]
Account holder name ‐Beena K
Contact number-[protected]
And also I attached the photo of they mentioned that they refund the money but it's not refunded yet you can see on my account statement details.i need your help in getting my refund amount of 1092 from the urbanic please.