Urbanic — Wrong product received and they denied to exchange it

I got totally different product they denied to exchange or return my product
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Dear Mamata,

We are very sorry for this. We take pride in offering the best service, and this does not reflect our brand’s commitment to that standard. Please reach out to us at [protected]@urbanic.com with your order details so we can address your concern & resolve it ASAP. We understand how important this is, and we are here to help.

Thanks and Regards,
Team Urbanic.
Dear Mamata,

We are very sorry for this. We take pride in offering the best service, and this does not reflect our brand’s commitment to that standard. Please reach out to us at [protected]@urbanic.com with your order details so we can address your concern & resolve it ASAP. We understand how important this is, and we are here to help.

Thanks and Regards,
Team Urbanic.

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