[Resolved]  Urbantouch.in / Urban Clothing Company — order placed and received was totally different and not answering on email or phone calls

Website:clothing heart

Your order id : [protected]
Order status : pending
Total ordered quantity : 1.00
Total order amounts : ₹899.00
Product details :-
Product name : sky blue digital printed western collection dress
Product image :
Product quantity : 1.00
Product price : ₹899.00

Above order recieved but not as per my order & confirmation. It vari from discription in all manner. Likely dont want to procedd further, just want to refund my amount at earliest.
Was this information helpful?
No (0)
Yes (1)
Apr 4, 2018
Complaint marked as Resolved 
UrbanTouch.in / Urban Clothing Company customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2018
UrbanTouch.in / Urban Clothing Company Customer Care's response
Dear Sir,
We are sad to know the issue you are facing.

Kindly share your contact details to get in touch with you.
Pls check if you have purchased the above mentioned product in www.urbantouch.in as we do not sell any product with name 'Sky Blue Digital Printed Western Collection Dress'

As part of our customer service;
The product will be free to you If the above mentioned issue is from us.
We are available 24x7 at [protected] (Toll Free)
or log a complaint at https://www.urbantouch.in/pages/contact-us

We are here to assist you.

Thanks and Regards
Linto Cyriac
Urban Clothing Co.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    UrbanTouch.in / Urban Clothing Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    UrbanTouch.in / Urban Clothing Company Phone
    +91 44 2624 3461
    UrbanTouch.in / Urban Clothing Company Address
    No: 51, Kavarai Street, Athipet, Ambattur, Chennai, Tamil Nadu, India - 600058
    View all UrbanTouch.in / Urban Clothing Company contact information