[Resolved] Urbantouch.in / Urban Clothing Company — order placed and received was totally different and not answering on email or phone calls

saritamane

from Delhi, Delhi

Address:	395004
Website:	clothing heart

Your order id : [protected]
Order status : pending
Total ordered quantity : 1.00
Total order amounts : ₹899.00
Product details :-
Product name : sky blue digital printed western collection dress
Product image :
Product quantity : 1.00
Product price : ₹899.00

Above order recieved but not as per my order & confirmation. It vari from discription in all manner. Likely dont want to procedd further, just want to refund my amount at earliest.

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Apr 4, 2018

Complaint marked as Resolved

UrbanTouch.in / Urban Clothing Company customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2018

UrbanTouch.in / Urban Clothing Company Customer Care's response Dear Sir,
We are sad to know the issue you are facing.

Kindly share your contact details to get in touch with you.
Pls check if you have purchased the above mentioned product in www.urbantouch.in as we do not sell any product with name 'Sky Blue Digital Printed Western Collection Dress'

As part of our customer service;
The product will be free to you If the above mentioned issue is from us.
We are available 24x7 at [protected] (Toll Free)
or
[protected]@urbantouch.in
or log a complaint at https://www.urbantouch.in/pages/contact-us

We are here to assist you.

Thanks and Regards
Linto Cyriac
COO
Urban Clothing Co.
[protected]