[Resolved] Urbantouch.in / Urban Clothing Company — Size problem

Srujana Gummula

from Hyderabad, Telangana

Jan 7, 2017

Address: Nizamabad, Andhra Pradesh, 503001

I got a sweater and hoodie for my father, from Nizamabad urban touch shop. Guy working in that shop suggested me that size but that was not fitting to my father. When I went back for exchange they are not allowing for exchange and we have been told that we can't exchange. Kindly look into this and help us. Guys working in the shop are not having proper knowledge about how to speak to a coustmer

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Jun 6, 2017

Complaint marked as Resolved

UrbanTouch.in / Urban Clothing Company customer support has been notified about the posted complaint.

Verified Support

May 06, 2017

UrbanTouch.in / Urban Clothing Company Customer Care's response Dear Sir,
Please write to us at [protected]@urbantouch.in with you mobile number or log this details in www.urbantouch.in;
We will be able to track your purchase and do the needful; Exchange is your rights and its specified in the store terms that an exchange is allowed within 30 days.

Please visit the store and show this response to demand your exchange;
We will give you a call to confirm if your exchange is been done.

Thanks and Regards
Urban Clothing Co.

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Comments

Cyriac Linto

from Chennai, Tamil Nadu

Feb 27, 2017

Dear Sir,
Please write to us at [protected]@urbantouch.in with you mobile number or log this details in www.urbantouch.in;
We will be able to track your purchase and do the needful; Exchange is your rights and its specified in the store terms that an exchange is allowed within 30 days.

Please visit the store and show this response to demand your exchange;
We will give you a call to confirm if your exchange is been done.

Thanks and Regards
Urban Clothing Co.