Urjakart.com — fraud company

Address:	New Delhi, Delhi, 110001
Website:	urjakar.com

I purchased a jigsaw tool from urjakart. First of all these cheaters do not have a proper ordering method, when you purchase any item it may takes weeks for them to place a order.

I also went through frustration of getting my order placed. When i received the product, i found it damaged, the base plate war bend. I immediately called to their customer care no for replacement. From this point i came to know how this the company is cheating people. They do not have a proper customer care team. Their is one lady name preeti who is always picking up the phone. Initially she told me that mail all the details with photographs to their support email address, this is a big fool because nobody will respond to these emails. I send all the photos of damaged part but no body responded to the email. I called again to the number same lady (Preeti) picked she told the replacement is approved and i will get product pickup next day. My god the next day did not came for three days. I called several times during this period one day their sales person manoj talked to me he offered me a refund of rs400 for the damaged items. I thought it is better to keep the product as they may not replace also. I agreed for refund of rs400, but i didnot think these people are still fooling me.

Rest of the story is frustration only they. They are even not picking up my phone. Till date no refund is made.