Urjakart.com — My Product is not shipped & no status update

Address:110055
Website:Urjakart.com

I have ordered a Black & Decker KA400 Sheet Sander from Urjakart.com with order No.#[protected] through debit card . they have not updated the order status or shipped my order, there is no customer care support available.
No one answers the call and most of the times it does not connect.
The payment has been done and since then there is no update shown in the order status.

Order raised at 28th jan 2017

When writing the complaint at urjakart only a request number gets generated and no further action is being taken
Your request (17783) has been updated...
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Urjakart.com customer support has been notified about the posted complaint.
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I placed an order vide no.[protected], dt.16th oct. 2016.

I paid an amount Rs.7134/-

Still they are not coming to re-pay the amount.

I wrote many times letters to mr.Vikram.

He didn't respond
My product hasn't been delivered and the refund is also not done. Order #[protected].

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    Urjakart.com Phone
    +91 11 3313 8918
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    Motiakhan, Rani Jhansi Road, New Delhi, Delhi, India - 110055
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