Usha — complaining about the submersible pump

Address:

Wz 41/c naraina village new Delhi 110028

Dear sir
I have purchased the usha, 1.5 hp sub. Pump
12 stage & submersible pump controller 50mfd on dated 30 oct 2019 both under of 1 year warranty. This products is not working from last 8 days. I am facing the problem.13 family's cannot get water at the time of lockdown and cannot find any plumber causing a lot of trouble. Kindly help the resolve this as soon as possible and please immediately contact me.
Thank you