Usha Complaints & Reviews

I have Deep Fryer model 3215 supplied by Usha International, it is over 5 year old not in any warrante. I require the heater element for the same which seems to have been damaged somehow. By calling Usha i am not getting any suitable reply. Please confirm if this item can be serviced or not.

Service request ID CC[protected]
My complaint no : [protected].
I made a complaint for Water Heater issue on 6th Oct23. The engineer came and pasted a sticker for replacement in few days. When reached to shop for replacement from where it was purchase and it came to notice that the shop is permanently closed. The story starts post that.

Called USHA care support for further support from where they have shared many...

I bought a fan from Raju enterprises 2 months ago and since past 10 days its not working. i lodged a complaint on 17th Oct and its more than a week since anyone came for service. This is pathetic support Usha such a long running company is giving... Please let me know when the problem will be resolved...

This is very disappointing and pathetic that, I am not getting proper service from neither Usha nor the associated allyes. I bought a water room cooler a month ago but it is not working because of its tank is dropping and power switch miss. I have logged calls and followed many times but no one is taking responsibility. Please addres this issue from your side, Recent open ticket: WC[protected], CC[protected]

Dear USHA Customer, your complaint no CC[protected] is assigned to Mr Venkatesh Uttharadhi, [protected], he will call shortly to fix up time with you. Please see the identity card of the technician to check the name informed earlier. Any Service/Spares charges to be paid to assigned engineer only against receipt. Company is not liable in any manner for any payments made to unauthorized persons

I have raised complaint for service request but till now no one responded. Please find the below complaint details raised on 02nd September 2023
Dear USHA Customer, your complaint no CC[protected] is assigned to Mr Venkatesh Uttharadhi, [protected], he will call shortly to fix up time with you. Please see the identity card of the technician to check the name informed earlier. Any Service/Spares charges to be paid to assigned engineer only against receipt. Company is not liable in any manner for any payments made to unauthorized persons

After multiple follow ups and raising this complaint

I had purchased 4 fans, 2fans having issues. Both are too much sound and not working in full speed. So kindly I request to you please send Technician for warranty service.
Thank you
S. Kader mohideen
Add: Royal Vesta apartment
Block: E, door no: 3E
Vayalur main road, M.M nagar
Trichy-620102
Cell no: [protected]

I had purchased 4 fans from Karaikal on 8 months back. 2 fans having too much sound and not running full speed. Kindly I request to you, please send technicians for warranty service.

I had purchased a ceiling fan in jan, and the fan is not working in April. Within 3months product is not working. Starting from may registered multiple service request. Everytime service person closes the ticket saying no response on call or service done. Even after 2months couldn't get any service. Vry bad product and very bad service.
Never ever going to buy Usha product

Dear USHA Customer, your complaint no IC[protected] is assigned to Mr K VINAY GOUD, [protected] . I got these details but nobody contacted me so far. When I tried reaching on the given number no one picked up the call. I tried customer care number twice with hrs gap and they are not helpful. They gave one service center number which is temporarily out of service. Very bad customer service, highly dissatisfied. If I don’t get support in next 24hrs I’m want to return the product.

I have raised request with Usha for the food processor repair with complaint no CC[protected] on 21st June, till no there is no update from Usha regarding the complaint, I was called by technician with number [protected] stating that the food processor has motor issue and it will be replaced within 2days, but so far nothing has happened and heis not even receiving my calls.

Please consider this as urgent and look into issue it's been already 10 days.

Regards
Abhishek

Induction not working
I complaint many times

The fan is making lot of noise. Please depute a technician

Given usha induction model no CJI350WPC to your authorised service centre in Ambala Cantt 133001 haryana. For replacement of PCB.
Even 5 days past. . The PCB has not been delivered to service centre.
Kindly see PCB is delivered soon. Thanks complaint no IC [protected]. Induction usha cook top.

Hi- This is in regards to Technical visit ref no- 3807 for which my Father has raised the issue multiple time but no solution being provided till date. He called Usha customer care several times and was assured by the customer representative that Technical visit has been scheduled which has never happened till date.

He previously raised his complaint under ticket ref no CC[protected] on which no solution is provided till date.br...

I purchase 31/8/2022 usha striker table fan.many times complaint but not resolve.
I request fan is replace Or refund.
Fan modal usha striker
Purchase date 31/8/2022

Sir
I have purchased a Water Heater o[censored]sha Company Model - MISTY252 SN:- ME[protected] on 22/07/2020. Its not working properly right now. i have lodged a complaint to the company and the service executive told us it is still under the warranty. After following his guidelines we submitted the above water heater to agency for replace. But the agency refused to do so. Kindly help me regarding the matter. as a customer I am more than 75 years and unable to move from my house. kindly help me.
Agency Name
NUTAN SALES
Near MES Gate, Booty More, Ranchi-834009, Jharkhand
Mob No. [protected]

Few days back buy Usha celling fan, but now it's having noise. Please help me out to solve the problem.

I purchased an USHA Aqua Glow Smart Steam Iron from Amazon in July 2022. The iron box stopped working in August. A complaint was registered at Usha Service center. The complaint got resolved after more than a month after repeated follow up.

The Iron has again stopped working.It is under 2 year warranty.

Please collect it for repair fromC98, first floor, Ardee City, Sector 52, Gurgaon.
Contact: [protected]

Bought Usha cooking induction on 25 march and it stoped working from day one when we brought home . Complained to the dealer and he asked to contac service centre . The technician visited and asked for Rs 700 to provide the service and repair it. However the product is still in warrenty or gurrantey. Took the product with him for repair as my parents have no idea what to do? Today the technician came to return the product that too not repaired fully and asking 700 with no job describtion sheet or bill. I calleded the CC for help but the hung up after listning . We brought Usha as we trusted and my parents thought to take Indian made things but Usha cheated us from dayone with no help and now paying 700 for service . My parents live in village and You people provided the damage product from day ine and now we paide 700 too. This need immediate attention and resolution