Usha Complaints & Reviews

I want to file a complaint against Usha regarding extremely poor after-sales service and unnecessary delay in resolving my issue related to my Usha Sewing Machine S2.

My complaint was registered on 9 April 2026 with Complaint No: CC[protected]. An engineer visited on 11 April 2026 and confirmed that a faulty part in the sewing machine needed replacement. However, even after more than one month, the issue has still not been...

Given usha induction model no CJI350WPC to your authorised service centre in Ambala Cantt 133001 haryana. For replacement of PCB.
Even 5 days past. . The PCB has not been delivered to service centre.
Kindly see PCB is delivered soon. Thanks complaint no IC [protected]. Induction usha cook top....

Hi Team,

I am not getting any support for Usha Misty 25L Gyser, I lodged the complaint - CC[protected] and the service engineer told me that tank leakage problem after many follow ups service center placed the sticker for the replacement of the Geyser because the tank was in warrantee and I went to Vasundhra Electronics from where I purchased the Geyser he told that come after Diwali then after many follow ups he gave a number...

The authorized service center Gayathri enterprises is cancelling the service request without information and without any reason every time a request is raised at call center the same service center is assigned and they are again cancelling...

Hi Team,

Regret to inform that having a very bad experience with USHA service, where the SN Enterprises agent calls me & demands the customer to raise a demo call post informing him that there might be a technical issue with the disc holder hence we require a service person to look into it.

Wherein the agent is extremely rude, telling us that we are unaware of the usage & simply we raise a service request. Firstly...

I had purchased Usha fan in April 2021 and is under warranty. Unfortunately, in Aug 2022, we faced a problem and customer service sent an engineer, who informed immediate replacement as it is in warranty. Till date the replacement is not being made. I have been making continuous request to the dealer and subsequently to the customer service for last 1 month. The dealer says it does not have the model and the customer service only provides...

I purchased a hand blender. Its not working. I am already submit the complaint regarding hand blender but not yet sort out this problem....

I have lost my warranty card I need one...

I bought usha glass top 3 burner gas stove .after few months it is not working properly .I registerd customer complaint through toll free. next day one of the person from your technician team contact me and they asked my my details and said that it is not his locality, someone contact you from your locality. but no one contact me until last two weaks.....

Service Request ID CC[protected]

It's clearly a manufacturing defect. My kind request to look into this matter on highest priority and at the earliest.

So what happened, the cooler was running and in running codition Fan broke into two pieces and at high speed these pieces collided with the water tank surface and damaged the water tank as well....

Today I received max air usha pedestal fan but some parts are missing

I am reaching out to them from last one month to repair my jar, but they mentioned the parts needs to replace and not available currently and I need to wait. Everything when I call them there answer are same. There customer support are talking very rudely. There are not providing any solution and my food processor is in warranty

The primary cover of the FP 3811 Food Processor collapsed and broke. According to the advertisement, this cover is strong and unbreakable. Does this cover have a replacement option?

I attempted to file an online complaint, however even after completing all the fields, an error message appears (screenshot attached). tried a different browser, but it didn't work.

The outside cracked lid has to be replaced as soon as possible because it constantly scratches our hands when we use it.

Complaint no CC[protected] registered on 11 Jan 24 but after picking the PCB on 12 Jan 24 nobody turned back .
I have done multiple calls to customer care but all is vain .
Can anyone will look into this matter and support to close on top priority.

Usha services are very pathetic .

Sir I have purchase on line Usha Umbrella Sewing machine Craft Master. Delivered today. But sewing is not performing properly.

I have invoice of the usha geyser purchased on[protected]. Now water started leaking from geyser and informed service center they confirmed that tank needs to be replaced I have warranty on tank but they ask for warranty card and say invoice is not valid how do I claim warranty please help

I have Deep Fryer model 3215 supplied by Usha International, it is over 5 year old not in any warrante. I require the heater element for the same which seems to have been damaged somehow. By calling Usha i am not getting any suitable reply. Please confirm if this item can be serviced or not.

Service request ID CC[protected]
My complaint no : [protected].
I made a complaint for Water Heater issue on 6th Oct23. The engineer came and pasted a sticker for replacement in few days. When reached to shop for replacement from where it was purchase and it came to notice that the shop is permanently closed. The story starts post that.

Called USHA care support for further support from where they have shared many contact numbers which are either non-operational or declined by the executive to address the issue. Post few more day calls got the numbers of dealers which are 40-60 KMS away from my residence. I agreed to travel to get the product replaced and then again came to know that the product has been discontinued. Its known by dealers but USHA support isn't aware and keep saying it's still not been discontinued as its reflecting on website. Not a good business practice.

There is another product in store, and I am doing regular follow-ups with no issue at my end to get the product replaced under warranty. Its 25th of oct. which is 20th day of my complaint raised. temperature has fall to such extent that water heater is a must but unfortunately there is no clue against final product replacement.

I bought a fan from Raju enterprises 2 months ago and since past 10 days its not working. i lodged a complaint on 17th Oct and its more than a week since anyone came for service. This is pathetic support Usha such a long running company is giving... Please let me know when the problem will be resolved...

This is very disappointing and pathetic that, I am not getting proper service from neither Usha nor the associated allyes. I bought a water room cooler a month ago but it is not working because of its tank is dropping and power switch miss. I have logged calls and followed many times but no one is taking responsibility. Please addres this issue from your side, Recent open ticket: WC[protected], CC[protected]