Usha Complaints & Reviews

I purchased Usha induction but it's not working

I have purchased Usha Food Processor dated 27.07-2021, since then i am facing lot of issues with it. I have tried to contact Usha many times but i did not get proper support, Now i am raising this complaint hoping that i will get my problem resolved.
My food processor is not working at all.
I have 2 years warrenty for my product.

Request you to kindly look into my issue and help me out of this.

Sold...

I parched an Induction Cooktop (1600-Watt) on august 2022 and it is still under warranty, and it has been not working for last 15 days. I have raised the complaint to customer care on 14 Jan 2023, and they assured me. technician will be visit at my home and issue will be rectified but I am not getting any response yet. It has been pending for a long time. please look into it and get it resolved at the earliest.

Manoj
[protected]

It's Been more than 4 months, and No demo person has come to our house, Telling us that you live in Bhilai city, not Durg city, we don't provide service in Bhilai, Durg-Bhilai is the twin city of Chhattisgarh, and our house is only 4 km away from the drug, still they are not providing us the services.

Rods not working

This is regarding the steam iron model- steam pro SI 3820 which i have purchased on 1/08/21. The iron is under the warranty period (2yrs.)

Since i have purchased the iron, i am facing a lot of problem. I have registered complaint for it atleast 6-7 times till now. I have received the defective product due to which there is issue with the iron again and again. Right now it is under the warranty period but after the warranty...

Hi Team,

I am not getting any support for Usha Misty 25L Gyser, I lodged the complaint - CC[protected] and the service engineer told me that tank leakage problem after many follow ups service center placed the sticker for the replacement of the Geyser because the tank was in warrantee and I went to Vasundhra Electronics from where I purchased the Geyser he told that come after Diwali then after many follow ups he gave a number...

It is very shocking when installation guy call me and said please return water heater to dealer. I am not coming for installation the water heater.
I don't understand what typer of dealer USHA company have????
This is my first and last experience.
I am going to return the product
And also want to tell that USHA HAVE VERY POOR SERVICE provider

My usha fan is barely 5 months old and when it stopped functioning, I contacted customer support and raised ticket. They have provided me with a service center guy who never calls, responds and known to ghost calls as I can see from the google reviews. I talked to usha about this and they said they do not have ticket tracking systems and they do not know if tickets are ever closed. Customer has to go through all this just because he purchased it here

The authorized service center Gayathri enterprises is cancelling the service request without information and without any reason every time a request is raised at call center the same service center is assigned and they are again cancelling...

I have never faced such a bad service on warranty in my entire life. The technician had no manner on how to speak and even though clearly hearing the sound issue, awas denying the issue altogether. The service center for this complaint was At Once Services. The technician was so rude even though i was talking politely, saying things like i cannot satisfy your issue and you re wasting my time and refusing to do even a simple fix. IT seemed...

Dear team Usha,
I writing this mail regarding usha services,
I purchased Usha janome wonder stitch plus automatic sewing machine on 22th October and after purchase i request to usha customer care services free home demo .Customer care employee told our executives will given demo by 96 hours but not visits home and also not called after that again i called customer number and explained this request again customer care executive told we will arrange free home delivery earliest but also no response I think before purchasing usha services is best but reality is usha services is worst. I request team usha really think customer Friendly service. please check why delay regarding this service. Why are you promised free home demo this is sales gimmick. I struggled last 10 days and also lost my business. Team usha bare my business lost. This is request mail for regarding this. It's not resolved team usha i Think go to consumer forum court and raise complaint. Think it which one better.
Awaiting your needful action for delay service

Sir. Mera induction cooker abhi warrenty mei hai or usha care wale na usko repair kr rhe hai or na replace. 2sep22 se maine complaint kr rkhi hai pr abhi tk koi solution nhi hua hai. 1 month se mai preshan ho chuka hu pr ye koi solution nhi kr rhe hai.plz resolve my problem

Dear sir,
I am sorry to say that Usha compliant system and management very worsted, they are hold compliant 48 hour and after cancelled the compliant by self. my induction cooker deteriorate back to back. they are not solved full problem. my last compliant no is cc[protected]

I purchased a Food processor of 10000rs in august 2021, got an issue with the product and raised several complaints but no one responded and no technician addressed the issue, I got fed up with their service.

Dear Sir/Mam,
Good afternoon!

I bought Steam iron In May'22. From Day 1, I am not able to do ironing. Due to faulty product design, this Iron is sticking with the clothes.
Dealer asked to complain in Usha. But no actions taken.

Such a useless product. waste of time & money.

Please refund my money .

I have usha cold press juicer and since 3 month i am calling customer care they always provide me service centre number. And service centre says they don't have part available bcz company doesn't have. i bought this juicer 4-5 years back its not that its too old. I wrote a mail too but there is no reply. i am really fed up and pissed off by there services. they need to work on it a lot. 3 month is a long time to wait. also customer care will put you on hold for 20 min than you yourself disconnect call.

Hi Team,

Regret to inform that having a very bad experience with USHA service, where the SN Enterprises agent calls me & demands the customer to raise a demo call post informing him that there might be a technical issue with the disc holder hence we require a service person to look into it.

Wherein the agent is extremely rude, telling us that we are unaware of the usage & simply we raise a service request. Firstly...

I had purchased Usha fan in April 2021 and is under warranty. Unfortunately, in Aug 2022, we faced a problem and customer service sent an engineer, who informed immediate replacement as it is in warranty. Till date the replacement is not being made. I have been making continuous request to the dealer and subsequently to the customer service for last 1 month. The dealer says it does not have the model and the customer service only provides me with some showroom numbers to contact. The showroom gives me other numbers to follow up. I am extremely fed up with the service. Bcoz the product is neither getting replaced and i have been spending a large amount of time and money on the continuous phone calls

Usha Aquerra 25l is not working properly, water is stored in it.