Address: | Flat No E/801, Malti Luxuria City, Bokaro, Jharkhand |
Purchased the product on[protected]. Dealer informed that this will be installed free of cost by Company within 48 Hrs. First 30 Hrs no request was raised by dealer although they confirmed over phone that installation request has been raised. Today when I called customer care for registering installation request, the representative warned me that I should confirm from dealer whether a request has already been generated or else if a duplicate request is generated, both the request will be cancelled. I was surprised with the type of reply by this representative. He then took 15 mins querying about various details required for this registration and finally informed that system is having some technical difficulty and this registration is not accepting. He asked me to call again for registering the request. But let me inform that if this is the type of service being provided by USHA (A well known and very reputed Electrical Appliance Manufacturer in India), we will surely loose the faith in you. So kindly resolve this issue.
Regards, Pranab Sarkar, Mob No [protected] / [protected] Was this information helpful? |
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