Usha International — complain ref no.-1314

Address:

Ghaziabad, Uttar Pradesh, 20102

Dear usha team,

With reference attached mail, i am very sorry to say usha is not a good company.
Why we people purchase company products, for quality, for timily service. But you don't have any of one.

Usha international does have one item, which required in my cooler. You are taking so much time to arrange that item.
Now in future i am not gonna to buy any usha product and will not suggest any one. It totally waste of money.

After summer, usha company will arrange that item?

Please let me know when my problem will be resolved.

Regards,
Mamta naithani
Mob-[protected]

— forwarded message —
From: mamta naithani
Date: thu 12 apr, 2018, 10:07 pm
Subject: regarding complain no.- 1314
To:

Dear customer care team,

I have registered my above complain no. On 2nd april. Still pending, one part has to be replaced. But no one came here to replace.

Usha is a very big company and i am surprised one part is not available there.

I m very upset from your service now i have regret to purchased your product.

So, please let me know when my problem will be resolved.

Regards,
Mamta naithani
Mob-[protected]
With ref. My below mail, my problem did not resolve till now. One executive came here on 18th apr. That time he started cooler. But on 19th at night i started cooler, after 1-2 hr cooler stopped to work.
I have called customer care but now they are saying i hv to pay now for the same problem but when my problem did not resolve properly why should i pay for that.
If one time i pay, suppose other day same problem raise then every time i will pay.
If you can't give proper service then take away your product from my home. I m ready to loss. But i don't want to keep your product.

Regards,

Mamta naithani
[protected]
Hide quoted text

On mon 16 apr, 2018, 7:12 pm mamta naithani, wrote:
Dear usha team,

With reference attached mail, i am very sorry to say usha is not a good company.
Why we people purchase company products, for quality, for timily service. But you don't have any of one.

Usha international does have one item, which required in my cooler. You are taking so much time to arrange that item.
Now in future i am not gonna to buy any usha product and will not suggest any one. It totally waste of money.

After summer, usha company will arrange that item?

Please let me know when my problem will be resolved.

Regards,
Mamta naithani
Mob-[protected]

— forwarded message —
From: mamta naithani
Date: thu 12 apr, 2018, 10:07 pm
Subject: regarding complain no.- 1314
To:

Dear customer care team,

I have registered my above complain no. On 2nd april. Still pending, one part has to be replaced. But no one came here to replace.

Usha is a very big company and i am surprised one part is not available there.

I m very upset from your service now i have regret to purchased your product.

So, please let me know when my problem will be resolved.

Regards,
Mamta naithani
Mob-[protected]