Usha International — fan complaint

Address:

Bhopal, Madhya Pradesh

am purchased your fan model 1200mm VETRA 5 star on 16/01/2015. fit on5/3/2015. same day rectify compalint, some reason am reported complaint on 29/05/2015, complaint no.c[protected], ref no 1821, your customer care centre time given to me till 48 hrs. but 7th day complete today. very poor customer relaion providing your copany.. what i will take next step... coplaint to cunsumer forem or throw this fan?