Usha International — got defect fan.

Address:

Flat no 22/6, TNHB colony ,infosys back side, sholl, TNHB colony, Kanchipuram, Tamil Nadu, 600119

I bought 2 usha fans. Out of 1 i got the defect fan. So many times i called to usha customercare. They said our technician will come and fix the issue. But they didn't send the technician more than 6 times i requested. Every time they are creating the ticket for issue and after 2 days they are closing the tickets. With out confirmation and without resolution they are closing. I am suffering from past one year with same issue. Lot of times i requested but i did not get the solution. Please help me on this. Kindly take action on usha international. I got 2years warranty alos but my issue not resolved.

Usha international just formality only they are giving the warranty. But they didn't help for resolve. They are cheating the public. Take a action asap on usha international.