Usha International Limited — Poor quality of product and poor service

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchased halogen heater with model no 3503h on 11.12.2016 but after 10 days one of its rod is not working and complaints have been registered with usha international with ref no c[protected] dated 22.12.2016 and c[protected] dated 31.12.2016 but none of the complaint is resolved till date. Further, complaint made with ref no c[protected] has been closed without visiting costumer place. I have called usha international's toll free number 4 times and every time response is that the complaint will be resolved by tomorrow but all vain.

So, requesting you to look into this matter on urgent basis otherwise i have to move to consumer court for redressal of the same.

Contact no:- [protected] and [protected]