Usha International — poor customer service for cooler

Address:	Lucknow, Uttar Pradesh, 226020
Website:	usha International

I have purchased a cooler of worth rs. 12, 000 last year. It not working, so i asked for customer service. He asked for service charge of rs. 400/- and rs.2, 800 for fan motor. I am under my warranty period, why should i pay for the charges? This is repeated for number of times and again & again they are asking for service charges. I am frustrated now. Now in future i am not gonna to buy any usha product and will not suggest any one. It totally waste of money.

As it is in warranty period, i want you to either repair it at the earliest or refund the money. Please do it at the earliest as.

Regards
Gagan pant