Usha International — Poor service usha international service

Address:Ghaziabad, Uttar Pradesh, 201001
Website:m.usha.com

I purchased usha honeywell air cooler (Rs 14500) on 16 april 2016 and now water pump is not working, so it’s in warranty, so i just logged a case on 8th june 2016 in usha customer care using toll free number.
They logged the case and provided me the case number which is 7407. After then i was waiting for their call but unfortunately no one called me and since then i am calling customer care again and again to resolve the issue on priority but they are not responding well and always says that by today eve it'll resolve. I am really frustrated with usha services and i would never suggest anyone to purchase it also, even i would like to suggest other to buy local air coolers which is cheap and also will get warranty.
Really surprise to see such kind of services by usha international, please help me out in resolving it. They are making their customer fools. The services which they are providing are really irritating, no one look into it after selling their product. Please help me out.
Thanks
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    Usha Phone
    +91 12 4458 3100
    Usha Address
    Plot No. 15, Institutional Area, Sector-32, Gurugram, Haryana, India - 122001
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