Usha International — quartz room heater

Address:

E 2/239 VINEET KHAND gomti nagar lucknow, Lucknow, Uttar Pradesh, 226010

The upper rod of the room heater is not working. It has been only a month when I purchased this product.It has a warranty of 1 year. I tried calling the usha care complaint number but its not picked up. The lower rod is working properly but the problem is in the upper rod which is not glowing at all. Please send an agent who can resolve the issue and set up this problem