Usha International — Staem Iron not working

Address:	Jhajjar, Haryana, 124507
Website:	usha international

USHA BRAND Steam iron get faulty in just 2 months. Log a call with company on 20th Dec 2016 with case id C[protected] Ref no :4199 but case closed by company without any resolution stating that user is out of station whereas i and my family was at home only. When called to customer care on 06th Jan 2017 got a updation that the call is closed .So again they logged a case on[protected] with reference case id C[protected] Ref no :3261 but till date the product has not got repaired .It is almost 19 Days have passed and company has not repaired and nor replaced the product.