Usha International — USHA EXCELLA Sewing machine

Address:	600095
Website:	USHA Customer Care

Purchased a Usha Excella from Bigbazzar, Phoenix Mall, Chennai on 16th Dec 2016. Request for demo was already noted by Bigbazzar on the day of sale.As on date no person has visited my house for demo. Refer USHA care Request of 2nd Jan 2017 - C[protected] and request of 9th january 2017. No response. Yesterday 17th jan I have called your help line and asked for procedure to return the USHA Excello as you are not interested in giving the basic demo, forget after sales -service support. I was assured that the demonstrator will arrive by the end of the day positively. Once again a false promise.

In view of the above repeated negligence/failure on part o[censored]SHA, I am now forced to share my experience in various public form andreturn the machine purchased and ask for refund of the amount paid along with suitable compensation for the defeciency in services and agony caused.
Regards
Prasanna
9*****4665.