Usha International — Usha International - Defect in water Cooler | |||
Date : 16/05/2015 The Manager- Customer Care, Usha International Ltd. Subject : Replacement of Water Filling Cap Dear Sir / Madam, On April 24th, 2015, I purchased a Room Cooler Model No. CL-70 PE of your Company . When I opened the box Water filling cap of the said cooler was found broken. The aforesaid cooler I received is clearly faulty and a complain of the same have directly been made to your customer care No. [protected] on 27/04/2015 vide Request No. C[protected] Ref. No. 1983 but till today, in spite of my frequent reminders over the customer care number and their irresponsible behaviour, myself could not get any response from your service centre. I am not in favour of approaching the court until and unless it becomes too necessary. I would appreciate it if a replacement of the aforesaid cap were sent to me as soon as possible. I would appreciate a quick resolution to this problem I greatly appreciate the time taken to read this letter and look forward to your response if you feel like discussing the matter with me. You may ring me up at [protected]. Sincerely, Ram Hit Was this information helpful? | |||
 2 Comments | |||
Comments
On April 24th, 2015, I purchased a Room Cooler Model No. CL-70 PE of
your Company . When I opened the box Water filling cap of the said
cooler was found broken.
The aforesaid cooler I received is clearly faulty and a complain of the
same have directly been made to your customer care No. [protected] on
27/04/2015 vide Request No. C[protected] Ref. No. 1983 but till today,
in spite of my frequent reminders over the customer care number and
their irresponsible behaviour, myself could not get any response from
your service centre. I am not in favour of approaching the court until
and unless it becomes too necessary. I would appreciate it if a
replacement of the aforesaid cap were sent to me as soon as possible.
I would appreciate a quick resolution to this problem I greatly
appreciate the time taken to read this letter and look forward to your
response if you feel like discussing the matter with me. You may ring me
up at [protected].
Sincerely,
Ram Hit
your Company . When I opened the box Water filling cap of the said
cooler was found broken.
The aforesaid cooler I received is clearly faulty and a complain of the
same have directly been made to your customer care No. [protected] on
27/04/2015 vide Request No. C[protected] Ref. No. 1983 but till today,
in spite of my frequent reminders over the customer care number and
their irresponsible behaviour, myself could not get any response from
your service centre. I am not in favour of approaching the court until
and unless it becomes too necessary. I would appreciate it if a
replacement of the aforesaid cap were sent to me as soon as possible.
I would appreciate a quick resolution to this problem I greatly
appreciate the time taken to read this letter and look forward to your
response if you feel like discussing the matter with me. You may ring me
up at [protected].
Sincerely,
Ram Hit
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Plot No. 15, Institutional Area, Sector-32, Gurugram, Haryana, India - 122001
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your Company . When I opened the box Water filling cap of the said
cooler was found broken.
The aforesaid cooler I received is clearly faulty and a complain of the
same have directly been made to your customer care No. [protected] on
27/04/2015 vide Request No. C[protected] Ref. No. 1983 but till today,
in spite of my frequent reminders over the customer care number and
their irresponsible behaviour, myself could not get any response from
your service centre. I am not in favour of approaching the court until
and unless it becomes too necessary. I would appreciate it if a
replacement of the aforesaid cap were sent to me as soon as possible.
I would appreciate a quick resolution to this problem I greatly
appreciate the time taken to read this letter and look forward to your
response if you feel like discussing the matter with me. You may ring me
up at [protected].
Sincerely,
Ram Hit