Usha — Repairing within Warranty Period for a Exhaust Fan

Address:

243F/2 M.M.Road ( Satin Sen Sarani ) , kol-700054

I purchased a Exhaust Fan ( amounting about Rs.1200/-) about 1 month back. Suddenly the fan stared producing a horrific noise some days back. I contacted the store from whom I purchased it, but though registering calls no of times no mechanic came to check it . It's over a month now though they sms me about the mechanic he did not care to check it telling that it's not his region .
The product got about 2 year of warranty .
Do this company planning to bypass this time period by avoiding ? seriously ...I only brought it because of the name and reputation of it !!!
Now, what I get ?
Irresponsible avoidance .
Definitely not recommending this company to any one

moreover, customer care not taking care of it also

Name:- Arati Ghosh
Mob:- [protected]