Usha — Service

Address:

Shree bala ji electricals

I always face problem with usha service. The person they always assigned to me has the worst behaviour. Usha always assigned the same person and always i have to face problem in usha service. Always my complaint take 3 4 days to resolve or sometime it can't be resolved. But the service man always ask me the code to close the complaint as he have to submit it by 24 to 72hrs, otherwise he will not get payment from company regarding the complaint. And it's 3rd time he come to me see the warranty card and bill and ask me to wait for 2 to 3 days as he send the photos of my product to company and it will be replace by 2 to 3 days. And what happened next i got a call from company regarding the same complaint that he there mention that i don't have warranty card and my complaint got canceled today due to anavoidable reasons. So is this the kind of service usha is providing to their custmore or dealers. Worst sevice ever. 0/10.