Usha — Service not given

Address:

At-orada Po-pari Orada ps-Tangi khurda

We are getting a complaint. But not going my site for technician.
I'm purchasing a usha farrata pedestal fan
From date of 23/5/2019 & fan is not running issue dt-26/3/2020 that time my fan is under warranty. We are calling many times but lockdown time usha care not accept my call.. And now i'm giving a complaint and his asking me.. This service is on chargeble. It not my fold so we are want the warranty coverage service.