Usha — Usha Electric Heater

Address:

Vinay Sood Village and Post office Jubbal Tehsil Jubbal District Shimla Himachal Pradesh 171205 Land Mark Near Jubbal Palace

Hi- This is in regards to Technical visit ref no- 3807 for which my Father has raised the issue multiple time but no solution being provided till date. He called Usha customer care several times and was assured by the customer representative that Technical visit has been scheduled which has never happened till date.

He previously raised his complaint under ticket ref no CC[protected] on which no solution is provided till date.

He would have called Usha customer service for around 50 times and always assured with a fake technical visit as a solution which doesn’t seem to happen till date.

My Father has been a long associated Usha products consumer who always believed in product quality and service however this recent incident has shaken his trust very badly.

I don’t know whether Usha as a company looks into its customer complaints based on product category and price. A customer complaining several times with no concrete solution being provided till date leads to such thoughts.

With a motive that other consumer shouldn’t face similar challenges, I’m going to put this experience everywhere on social media and other possible platforms to spread it more and faster.