Usha — usha food processor fp 3811 model — outer main cover lid broken

Address: Plot No. 15, Institutional Area Sector-32, Gurgaon, Haryana Pin: 122001

Website: www.usha.com/support

The primary cover of the FP 3811 Food Processor collapsed and broke. According to the advertisement, this cover is strong and unbreakable. Does this cover have a replacement option?

I attempted to file an online complaint, however even after completing all the fields, an error message appears (screenshot attached). tried a different browser, but it didn't work.

The outside cracked lid has to be replaced as soon as possible because it constantly scratches our hands when we use it.