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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Aug 6, 2025
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So far, so good. UTI Infrastructure Technology & Services Limited [UTIITSL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope UTI Infrastructure Technology & Services Limited [UTIITSL] will keep up the work and continue to help more customers with their concerns even better 🤝
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UTI Infrastructure Technology & Services Limited [UTIITSL]

UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 10

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B
BNC COLLEGE
Sep 6, 2021
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Address: DHAMDAHA PURNEA

Dear Sir

Please note the below details
Date of Incident: 13.08.2021
Application Coupon number U - A[protected]
Application Type For new PAN Card (Form 49A) as a Resident Indian
Applicant Name : PRINCIPAL BNC COLLEGE DHAMDAHA
Status YOUR APPLICATION IS WITHHELD FOR PROCESSING.
Region EASTERN REGION
Objection Reason Objection marked - [ AO is not authorised to allot pan for status G ].
Please solve this issues.

Regards

PRINCIPAL BNC COLLEGE DHAMDAHA
MOB: [protected]
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    M
    maruthi mar
    Sep 1, 2021
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    Application coupon no: u-g[protected]
    applicant name : erla gangothri
    date of birth : 25/04/1998
    mobile no : [protected]
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      W
      Wilfred Wiz
      Aug 26, 2021
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      Website: www.pan.utiitsl.com/PAN/csf.html

      Applied for pan correction online and amount deducted but not received receipt
      +1 photos
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        S
        sksso12
        Aug 25, 2021
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        Address: chennai

        I have done successfull payment of Rs.71.9 on the uti website while paying through paytm upi transaction but from uti side the payment didn't show success. My money has been deducted from account. Please check the issues and please refund it as soon as possible. we have hope in you.
        My pament reference no. is[protected]
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          S
          Sknoddy
          Aug 25, 2021
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          I was applying for new pan card whose fee i have also paid but for some reason the request is not submitted from the website so i have to get my payment refunded.
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            A
            Archananitya
            Aug 24, 2021
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            Adhaar based esign failure for New PAN registration

            I have been trying to apply for the Instant E-PAN using adhaar based esign generation. However after i made the payment successfully, the esign generation fail is occurring repeatedly even if i give proper OTP i get on the Adhaar linked mobile number. Kindly let me know how can this be resolved. Do i need to reapply through other website? Will my amount be refund?
            Application # N[protected]
            DOB 22/02/1995...
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            M
            Mhase@123
            Aug 22, 2021
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            Address: KHALWADI, DURGAPUR, DURGAPUR, PO-HASNAPUR

            Sir, Application Number Q[protected] for change in name request is uploaded on Name to be change is as Ravindra Sahadu Jadhav and old pan card name is Ravindra Sahadrao Jadhav. Proof for His father name is from sahadrao is Electricity Bill but how to correct /edit the form again. From many days it is withheld for processing . Please guide how to correct it.
            Thanking you.
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              P
              Piyush Wali
              Aug 21, 2021
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              Address: Mumbai

              I have applied for the correction of pan and i have paid the amount of it i have proof and when i search for pan it shows me to pay the amount again so i request you to please provide me coupon number
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                P
                Piyush Wali
                Aug 21, 2021
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                Address: Mumbai

                I have applied for the correction of pan card and i have paid the said amount and u have also the proof and when i again go the reference number there the site shows to pay the money again so i request you to please provide me the coupon number
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                  P
                  Poornaviswanathan
                  Aug 20, 2021
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                  Application number is U-Q[protected]
                  My Name is Poornaviswanathan Manickam.

                  Current status: Your PAN application with Aadhaar based e-Sign option is still incomplete, awaiting your e-Signing. Use "Regenerate Online" option to complete and submit your application for processing.

                  I tried Regenerate option for Aadhar based e-Sign which is not working at all. attached error snapshot.

                  Regards,
                  Poornaviswanathan
                  +1 photos
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                    S
                    siddarth_singh24
                    Aug 17, 2021
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                    Address: DWARKA SECTOR 10 RTO AGENT

                    Mr george mathew a fake online rto agent he promised me to do my driving license with a cost of 2000/- and asked me money and some document like adhar card and learner license . Later after recieving money he started declining my no. And switched off phone he gave fake adress and took my 2000/- money plz be aware of these people he have multiple contact no. He did fraude with me with this no-[protected]
                    i want my refund pls help
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                      G
                      girishbablu
                      Aug 17, 2021
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                      My on-line PAN Application No: N[protected] Dt, 17/08/2021. I have applied on-line for a new PAN Vide PAN Application No: N[protected] above cited I have paid Rs.105/- by using my SBI INTERNET BANKING 7.15 P.M on 17/08/2021. After make Payment, for a long time system plays WEB PAGE IS NOT AVAILABLE.
                      Hence I request to refund the amount Debited from my A/c of Rs.107/- for the PAN Application.
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                        G
                        girishbablu
                        Aug 17, 2021
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                        I paid money for applying a pan card in UTI official website vide coupon number U-N[protected] on 17 Aug 2021, when I did the payment process, payment done but due to network problem payment deducted but showing that payment is not done.
                        please verify this as soon as possible.
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                          S
                          Shanu769
                          Aug 15, 2021
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                          Address: Lountha tangdar karnah kupwara

                          Sir i applied for pan card twice . firstly in UTISIL website .secondly i applied from UMANG app . Both time when i complete my pan application . and final i click on payment option both time my amount is debited from my account and no further application is print .
                          i mentioned both coupoun number and Payment reference Number and My account Statement of the month (august) . so you can check and refund my amount as soon as possible
                          1st application coupon no: U-N00579401
                          2nd application coupon no: U-M[protected]
                          1st payment refernce no :[protected]
                          2nd payment refernce no: [protected]

                          Refund account no: [protected]
                          IFSC code:- SBIN0001391
                          name:- Shahnawaz khan
                          branch : Tangdar
                          phone: [protected]
                          email: [protected]@mail.com
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                            S
                            SHIV VISHAL SINGH
                            Aug 12, 2021
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                            Applicant application no is N[protected] DOB 01/01/1964 applicant is not able to verify through esign mode using aadhar based otp multiple attempt have been done but esign verification has been failed
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                              A
                              Adithyalal
                              Aug 10, 2021
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                              I submitted a request for updation of PAN Card using e-kyc. Immediately after making payment of Rs 106.9, it showed me " Your Digital PAN application is rejected as UID Demographic Authentication is not exact match. Please apply PAN application through physical submission mode". Then why should you debit money from the applicant for online e-kyc?. I want my money back.

                              Application No.: Q[protected]
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                                M
                                mr.modi29
                                Aug 6, 2021
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                                Demanding refund of debited amount Rs. 106.90 against PAN application vide coupon No. U-N[protected] dated 06/08/2021 at 09:55:40 PM which was rejected due to mobile number not registered with aadhaar card.
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                                  B
                                  bad killer gaming
                                  Aug 6, 2021
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                                  My details are applied but Aadhar biometric application is failied please refund my money.
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                                    I
                                    ijaz7376
                                    from Pune, Maharashtra
                                    Aug 1, 2021
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                                    Utiitsl deducted amount 106.90 on 2nd July on applying phone number change in existing PAN.
                                    I did not get application no. or any acknowledgement.
                                    It is around one month, niether they are providing me with application no. (If it is generated), nor refunding my money.
                                    They asked me many details on email, I had given all of them. But they are not resolving the case.

                                    DETAILS:
                                    Applicant name: Imran Abrar Khan

                                    Father name: Abrar Khan

                                    Date of birth:09/05/1989

                                    Contact no. [protected]

                                    Communication address:

                                    Email ID:

                                    AADHAAR No.[protected]

                                    Offline or Online: Payment done online

                                    Online payment details:

                                    UPI Transaction Id:[protected]

                                    Paid to: utiitsl.[protected]@icici

                                    Google transactionId: CICAgOCsgI3UfQ
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                                      M
                                      mayank1607
                                      Jul 16, 2021
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                                      I, Mayank Srivastava, My application no.N[protected] dated on 2/07/2021, want my refund as after making payment of 101 INR due to wrong aadhar gets printed on my pan card form in DSC mode, What I have given not matched with the printed aadhar card. I wamt my refund in this bank account from which amount paid up.
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