Claimed

UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

1
Updated: Dec 29, 2025
Complaints 1515
Resolved
270
Unresolved
1245
Contacts

File a complaint to UTI Infrastructure Technology & Services Limited [UTIITSL]

Having problems with UTI Infrastructure Technology & Services Limited [UTIITSL]?

File a complaint and get it resolved by UTI Infrastructure Technology & Services Limited [UTIITSL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
luckytraders
from Hyderabad, Telangana
Feb 27, 2020
Report
Copy

Address: 500064

I mohammed naimath ullha submitted a pan correction application last month till now my application showing on verified but complete ...please help

Your PAN Card Application Status
Application Coupon number U - G[protected]
Application Type For Change/Correction in PAN Card details (CSF)
Applicant Name M******* N****** U****
Status Application is verified and is being moved for processing.
PAN No. BBFPN5616L
Region SOUTHERN REGION
Apply Date 12/01/2020
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    SATYABRATA RANA
    from Bhubaneshwar, Odisha
    Feb 20, 2020
    Report
    Copy

    To the manager UTIITSL
    My name is Satyabrata Rana.
    My coupon number is U-N[protected]
    I applied for pan in 13th November 2019 but due to some issues it became incomplete . So I complained in this email . In 1st some days I was told that my problem is in payment, then after some days I was told that my problem is in adhar verification . The ticket number of my last complain is #689309 and I didn't get any response from your side till now so please refund my money . I am giving my bank account statement below for your reference .

    Coupon no. U-N[protected]
    DOB-26.02.1999
    VA[protected]
    this is my reference id my account is debited and it is shown that no data found
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saran Sandhu
      Feb 19, 2020
      Report
      Copy

      Address: SUJAN SINGH SANDHU, 233-C, POCKET-C, SIDHARTHA EXTENSION, NEW DELHI 110014, New Delhi, Delhi, 110014

      On 16th october 2019, i submitted online application to utitsl for correction in my name written on the pan card.

      Application couopon no u-q[protected]

      In december i was informed to submit hard copies of documents namely aadhaar, pan, application, photos etc. I submitted all the documents on 22nd december 2019

      I have still not got corrected pan card.

      An abnormally long time span of 4 months has since elapsed but a minor correction in the name still not done

      Copies of online coupon acknowledgement dt 16/10/2019 and the appliction dated 22/12/19 attached
      My date of birth has been forgotten. Please fix my date of birth.I provide proof of change in date of birth for further action. Applicant Date of birth = 10/04/1993. UTIITSL Coupon Number: - G03022548
      Nipen Borsaikia's reply, Mar 3, 2020
      UTIITSL Coupon Number = G030225548
      Pan reference number VA[protected].
      Application got cancelled due to mismatch in aadhar data and the data input while applying for new Pan card.
      Request you to refund the Amount to My ICICI Account from which the payment was made.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        lokeshsinghal19
        from Gurgaon, Haryana
        Feb 17, 2020
        Report
        Copy

        Address: 494556

        I have applied for pan correction in july 2019 through utiitsl. They marked objection which were cleared and updation received from income tax department. Since 2 month no update and after many followup they are not printing the pan. Just one liner answer always please wait. Please wait... What the hell is going on with uti and nsdl.
        Coupon number #q[protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mohib shaikh
          Feb 15, 2020
          Report
          Copy

          Dear sir

          Please note the below details
          Date of incident:06/02/2020
          Time : 11:16:29
          Application coupon number u - n[protected]
          Application type for new pan card (Form 49a) as a resident indian
          Applicant name: sufiya bi karimoddin shaikh
          Status your application is withheld for processing.
          Region western region
          Objection reason objection marked - [ applicant's representative's name/title not valid, representative name/address incomplete, applicant's name/title not valid ].
          Please solve this issues.
          Maine uti pan card ke liye apply kya tha lekin dob wrong hone ki wazah se mera form aage nahi badha isliye me payment refund karne ke aapse request kar raha hu

          maine pan card change ke liye apply kiya tha mera pan card reference no. VA[protected] hai mujhe refund kare
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            ganshul73
            Feb 14, 2020
            Report
            Copy

            Address: New Delhi, Delhi, 110085

            Hi,

            I have applied for the update of my wife's post marriage name on pan card on utiitsl website on 17/12/2019 (Application no - q[protected]. As website was showing demographic details not matched post having word with utiitsl customer care, i posted the required document through dtdc courier (Z[protected] on 31st dec 2019. Status for which is showing as delivered on 31st dec 2019 itself.

            However pan details when tracked on website, still shows documents not received. Shared mails thrice to utiitsl customer care, just received a standard reply that your issue has been escalated to the concerned department, please support us in interim. On calls as well, they say the same thing.

            Regards,
            Anshul gupta
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jaya115
              from Bengaluru, Karnataka
              Feb 14, 2020
              Report
              Copy

              refund for pan card application

              Address: Chennai, Tamil Nadu, 600078

              I have applied on-line for a new pan vide in the ref1. 13 feb 2020 rhdf[protected]-billdkutiinfrastruct [protected] cited i have paid rs.106.90 /- by using my hdfc debit card cum atm pin on 13/02/2020.

              After make payment, for a long time.

              So, i cant' take print out.

              On that day i have applied another pan in the same name vide ack. No. N[protected] dt.13/02/2020. Hence i request to refund the...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              R
              Rishabh Choudhary
              from Agra, Uttar Pradesh
              Feb 9, 2020
              Report
              Copy

              Address: N 83, 201301

              My application number is - n[protected] and my transaction id is - [protected]. I have applied for pan card but now its showing error all time and the money has deducted from my account so i want refund back in my paytm account number - [protected]. Kindly help me regarding this as am attaching the application form which have all necessary details.
              Thanks
              Rishabh
              Noida
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Deepalitecowiz
                Feb 4, 2020
                Resolved
                Report
                Copy
                Resolved

                I have submitted an application for correction in spelliing in relation to my father;s name in pan card which was wrongly entered couple of years back.

                I have submitted all the documents that is required and it is more than 2 months and my status is still withheld for processing.

                I have called nearly 20 times till now to get updates, but everytime i call there is something new twist to the application and the customer care is really not helpful.

                Error message on utiitsl

                Your pan card application status
                Application coupon number u - q[protected]
                Application type for change/correction in pan card details
                Applicant name d* v* p*
                Status application is withheld for processing with information to the applicant; awaiting reply from the applicant.
                Pan no. Ak*9n
                Region western region
                Feb 16, 2020
                Complaint marked as Resolved 
                I have to call multiple times and spoke to their floor supervisor and follow up again multiple times to resolve the issue.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Deepalitecowiz
                  Feb 4, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  I have applied for correction in pan details regarding father details mismatch. There is a simple clerical error.

                  I have called nearly 20 times, submitted all the required documents and it is two months now, previously the status was pan objection cleared and data sent to itd for allotment and now it is again showing as withheld.

                  Everytime i call utiitsl, there is something new or new documents to be submitted.

                  This is really frustrating and bad customer service from utiitsl. Please help
                  Feb 16, 2020
                  Complaint marked as Resolved 
                  I have to call multiple times and speak to numerous customer service executives and ask them to connect to their floor supervisor, initially they kept saying that Supervisor is busy, but on insisting them several times, they do connect and speaking to Floor Supervisor couple of times will resolve the issue. But a constant follow up is required to get the work done.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anil Anapa
                    from Mumbai, Maharashtra
                    Jan 31, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    I've applied pan card through uti site with aadhar e-kyc.
                    I've paid 106rs on 27th_jan-2020, during my aadhar authentication, it failed to authenticate my aadhar.

                    I haven't received any coupon/application number, even to submit physical documents.
                    I have raised 2 complaints so far and no response.
                    Complaint numbers are #673599], #375019.
                    They've looted my money and intentionally not giving back my coupon number after i submit all relevant details.
                    Jun 21, 2020
                    Complaint marked as Resolved 
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shrinivas Alawani
                      Jan 31, 2020
                      Report
                      Copy

                      Address: 560092

                      I have applied for re issue of pan card for my sister and the soft copy has been attached for your reference. The application no is u-q[protected]. I have paid the application charges online and had opted for e-sign with adhaar card verification as well. But for some reasons i never got the adhaar otp to verify the same. I am now seeing the status as
                      "your application in original (With physical documents) is not received yet. Verify with our utiitsl office at the address to which you have posted/submitted this physical application set."

                      So, for this i have now twice submitted the physical copies of the application and supporting documents on jan 22, 2020 and jan 7, 2020 at the utiitsl office branch in ulsoor bangalore. Its full address : uti infrastructure technology and services limited, second floor, no 6 cambridge road, opp to st. Anns college, next to hdfc bank, halasuru, bangalore - 56000.

                      When i ask the branch people, they tell me to contact the customer care and the customer care people asking me to contact the branch people where i have submitted the documents.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Gaurangparmar
                        Jan 30, 2020
                        Report
                        Copy

                        Address: KASAK,BHARUCH., Bharuch, Gujarat, 392001

                        My online pan application no:n[protected] aadhar base otp for fetching e-kyc detail but not received otp on this my mobile.
                        I have paid 106.90- by using hdfc net banking ref[protected] rhdf[protected]-billdkutiinfrastruct dt.06/12/2019
                        So, plz i request to refund my money to my a/c no:[[protected], bharuch]
                        My alternate mobile no.[protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Jan 29, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: PAN Services counter,AAYKAR BHAWAN,LAXMI NAGAR, EASTDELHI, New Delhi, Delhi

                          I had submitted my application for changes in pan card in uti/nsdl counter in aaykar bhawan, near scope minar, laxmi nagar, east delhi, along with attested copies of aadhar card, passport, annexure-a duly attested by gazzetted officer, pan card copy, & an application. Mr. Rawat received my application & gave a receipt dated 20/01/2020 application no. U-g[protected]. Mr. Rawat, s contact no. Is [protected]. He has lost my aforesaid application & documents. Therefore the status on your website is showing " application incomplete. Please upload scanned documents. Mr. Rawat is neither attending me now properly nor responding & searching my application & documents. Utiisl customercare is showing themselves helpless in the matter & asking to file complaint. I am a senior citizen & having mental trauma due to loss of my application. I request you to enquire in the matter & help me in searching my application & documents & take necessary action.
                          Feb 1, 2020
                          Complaint marked as Resolved 
                          utiitsl psa resolved my grievance
                          Feb 01, 2020
                          Updated by [email protected]
                          Resolved
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            rav901760
                            Feb 1, 2020
                            Report
                            Copy

                            Address: New Delhi, Delhi

                            Hlw sir,
                            i apply for a new pan card by mistake from dsc, but i have not dsc. Fees is deducted may you please refund my fee. my application number is N[protected].

                            and payment refrence number is RUR[protected]
                            payment date 25/01/2020 on 12.43
                            Fees is deducted from state bank of india atm card.
                            Sir plz refund my fees whose deduct from sbi card for pan card utitsl.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Johnmohandass
                              Jan 26, 2020
                              Report
                              Copy

                              Address: Coimbatre, Coimbatore, Tamil Nadu, 641005

                              Bsp bus travelled from bengaluru to coimbatore at 10.20 p. M from bengaluru.
                              I put phone for charger and in the morning the phone was missing.
                              By using google and found that phone was in komarapalyam and two of them got down in komarapalyam.
                              It is very clear that 2 of them would have taken. Bus operators refused to give their contacts. They are asking to register a complaint to police
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Punit@1234
                                Jan 23, 2020
                                Report
                                Copy

                                Sir mera name punit shukla.
                                My father name. Suresh chandra shukla.
                                But sir mere pan card me father name ke place pe mera name kyu rakha gya hai. But maine correct information fill ki thi.
                                Aapse nivedan hai ki pan card me father name correct karne ki kripa kre.
                                Jaisaa ki father name, mere addharcard card me uplabdh hai
                                My coupan no. N[protected]
                                Dob 22/06/1999
                                Pancard no. Mrgps5159f
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sagar1110
                                  Jan 20, 2020
                                  Report
                                  Copy

                                  Address: Indore, Madhya Pradesh, 452010

                                  Dear sir/ mam, i applied for name change in pan card in october 2019. I filled my online utiitsl pan name change application form and submitted to utiitsl office with required documents [ 1) online filled application form, 2) proof of dob, name, address (Adhar card) and 3) name change annexure - a form signed and attested by gazetted officer ]. I submitted the physical copy of each form on 21/10/2019. But utiitsl rejected my application by giving me reason that my father's name is mismatched. So wrote them a mail that i mistakenly filled my father's middle name in first name and i want to keep my father's name as income tax department data and i wrote application to utiitsl manager and sent them on email more than 15 times as told me to do. But utiitsl is not processing my application since last 3 month. I have called on their call center for more them 50 times but they always say me that they will process it but they are not. So kindly help me in this please. I am able to do any of work without my pan card. Please do something. Please help me in this. I have given my appication details here below

                                  Old name on pan card - munna rai

                                  New name (Filled in apl.) - omprakash rai

                                  Dob - 27/03/1966

                                  Pan - ailpr0968d

                                  Coupen number - q[protected]

                                  Kindly help me in this. Utiitsl is not helping me in this. They have stopped my application since last 3 months. Please help me in this.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Balaji Rajasekar
                                    Jan 20, 2020
                                    Report
                                    Copy

                                    Address: 600100

                                    My pan card no exzpb4297z it's current status is dispatched through speed post num eb[protected]in on 07/01/2020 but still i didn't received, i contact with speed post they are said the post was returned to the sender. Now i want to know where is my pan card?& what it's status? & when i get it? If the post was returns means if i directly come to uti office in chennai for get my post, it's possible?
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Punit@1234
                                      Jan 17, 2020
                                      Report
                                      Copy

                                      Sir maine pan ke liye apply kiya tha but sir mera bank se transaction ho gya but application form submit nhi huaa aur transaction failed show ho gya.
                                      Sir mera paisa kab tak mujhe mil jayega sir maine sbi debit card ke through payment kiya tha sir mujhe btane ki kripa kren sir mera pan application no. N[protected]hai
                                      Addhar card no.[protected]hai
                                      Dob. 22/06/1999 help.
                                      To uti pan company, I have request for 100 coupons at 18/01/2020 and I transferred money at the uti HDFC ACCOUNT NO.[protected]
                                      but still coupon has not transferred.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit