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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Dec 26, 2025
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 17

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S
Saran Sandhu
Feb 19, 2020
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Address: SUJAN SINGH SANDHU, 233-C, POCKET-C, SIDHARTHA EXTENSION, NEW DELHI 110014, New Delhi, Delhi, 110014

On 16th october 2019, i submitted online application to utitsl for correction in my name written on the pan card.

Application couopon no u-q[protected]

In december i was informed to submit hard copies of documents namely aadhaar, pan, application, photos etc. I submitted all the documents on 22nd december 2019

I have still not got corrected pan card.

An abnormally long time span of 4 months has since elapsed but a minor correction in the name still not done

Copies of online coupon acknowledgement dt 16/10/2019 and the appliction dated 22/12/19 attached
+2 photos
My date of birth has been forgotten. Please fix my date of birth.I provide proof of change in date of birth for further action. Applicant Date of birth = 10/04/1993. UTIITSL Coupon Number: - G03022548
Nipen Borsaikia's reply, Mar 3, 2020
UTIITSL Coupon Number = G030225548
Pan reference number VA[protected].
Application got cancelled due to mismatch in aadhar data and the data input while applying for new Pan card.
Request you to refund the Amount to My ICICI Account from which the payment was made.
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    lokeshsinghal19
    from Gurgaon, Haryana
    Feb 17, 2020
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    Address: 494556

    I have applied for pan correction in july 2019 through utiitsl. They marked objection which were cleared and updation received from income tax department. Since 2 month no update and after many followup they are not printing the pan. Just one liner answer always please wait. Please wait... What the hell is going on with uti and nsdl.
    Coupon number #q[protected]
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      M
      mohib shaikh
      Feb 15, 2020
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      Dear sir

      Please note the below details
      Date of incident:06/02/2020
      Time : 11:16:29
      Application coupon number u - n[protected]
      Application type for new pan card (Form 49a) as a resident indian
      Applicant name: sufiya bi karimoddin shaikh
      Status your application is withheld for processing.
      Region western region
      Objection reason objection marked - [ applicant's representative's name/title not valid, representative name/address incomplete, applicant's name/title not valid ].
      Please solve this issues.
      +1 photos
      Maine uti pan card ke liye apply kya tha lekin dob wrong hone ki wazah se mera form aage nahi badha isliye me payment refund karne ke aapse request kar raha hu

      maine pan card change ke liye apply kiya tha mera pan card reference no. VA[protected] hai mujhe refund kare
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        G
        ganshul73
        Feb 14, 2020
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        Address: New Delhi, Delhi, 110085

        Hi,

        I have applied for the update of my wife's post marriage name on pan card on utiitsl website on 17/12/2019 (Application no - q[protected]. As website was showing demographic details not matched post having word with utiitsl customer care, i posted the required document through dtdc courier (Z[protected] on 31st dec 2019. Status for which is showing as delivered on 31st dec 2019 itself.

        However pan details when tracked on website, still shows documents not received. Shared mails thrice to utiitsl customer care, just received a standard reply that your issue has been escalated to the concerned department, please support us in interim. On calls as well, they say the same thing.

        Regards,
        Anshul gupta
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          J
          Jaya115
          from Bengaluru, Karnataka
          Feb 14, 2020
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          refund for pan card application

          Address: Chennai, Tamil Nadu, 600078

          I have applied on-line for a new pan vide in the ref1. 13 feb 2020 rhdf[protected]-billdkutiinfrastruct [protected] cited i have paid rs.106.90 /- by using my hdfc debit card cum atm pin on 13/02/2020.

          After make payment, for a long time.

          So, i cant' take print out.

          On that day i have applied another pan in the same name vide ack. No. N[protected] dt.13/02/2020. Hence i request to refund the...
          +1 photos
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          Rishabh Choudhary
          from Agra, Uttar Pradesh
          Feb 9, 2020
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          Address: N 83, 201301

          My application number is - n[protected] and my transaction id is - [protected]. I have applied for pan card but now its showing error all time and the money has deducted from my account so i want refund back in my paytm account number - [protected]. Kindly help me regarding this as am attaching the application form which have all necessary details.
          Thanks
          Rishabh
          Noida
          +1 photos
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            D
            Deepalitecowiz
            Feb 4, 2020
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            Resolved

            I have submitted an application for correction in spelliing in relation to my father;s name in pan card which was wrongly entered couple of years back.

            I have submitted all the documents that is required and it is more than 2 months and my status is still withheld for processing.

            I have called nearly 20 times till now to get updates, but everytime i call there is something new twist to the application and the customer care is really not helpful.

            Error message on utiitsl

            Your pan card application status
            Application coupon number u - q[protected]
            Application type for change/correction in pan card details
            Applicant name d* v* p*
            Status application is withheld for processing with information to the applicant; awaiting reply from the applicant.
            Pan no. Ak*9n
            Region western region
            +1 photos
            Feb 16, 2020
            Complaint marked as Resolved 
            I have to call multiple times and spoke to their floor supervisor and follow up again multiple times to resolve the issue.
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              D
              Deepalitecowiz
              Feb 4, 2020
              Resolved
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              Resolved

              I have applied for correction in pan details regarding father details mismatch. There is a simple clerical error.

              I have called nearly 20 times, submitted all the required documents and it is two months now, previously the status was pan objection cleared and data sent to itd for allotment and now it is again showing as withheld.

              Everytime i call utiitsl, there is something new or new documents to be submitted.

              This is really frustrating and bad customer service from utiitsl. Please help
              +1 photos
              Feb 16, 2020
              Complaint marked as Resolved 
              I have to call multiple times and speak to numerous customer service executives and ask them to connect to their floor supervisor, initially they kept saying that Supervisor is busy, but on insisting them several times, they do connect and speaking to Floor Supervisor couple of times will resolve the issue. But a constant follow up is required to get the work done.
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                A
                Anil Anapa
                from Mumbai, Maharashtra
                Jan 31, 2020
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                Resolved

                I've applied pan card through uti site with aadhar e-kyc.
                I've paid 106rs on 27th_jan-2020, during my aadhar authentication, it failed to authenticate my aadhar.

                I haven't received any coupon/application number, even to submit physical documents.
                I have raised 2 complaints so far and no response.
                Complaint numbers are #673599], #375019.
                They've looted my money and intentionally not giving back my coupon number after i submit all relevant details.
                Jun 21, 2020
                Complaint marked as Resolved 
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                  S
                  Shrinivas Alawani
                  Jan 31, 2020
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                  Address: 560092

                  I have applied for re issue of pan card for my sister and the soft copy has been attached for your reference. The application no is u-q[protected]. I have paid the application charges online and had opted for e-sign with adhaar card verification as well. But for some reasons i never got the adhaar otp to verify the same. I am now seeing the status as
                  "your application in original (With physical documents) is not received yet. Verify with our utiitsl office at the address to which you have posted/submitted this physical application set."

                  So, for this i have now twice submitted the physical copies of the application and supporting documents on jan 22, 2020 and jan 7, 2020 at the utiitsl office branch in ulsoor bangalore. Its full address : uti infrastructure technology and services limited, second floor, no 6 cambridge road, opp to st. Anns college, next to hdfc bank, halasuru, bangalore - 56000.

                  When i ask the branch people, they tell me to contact the customer care and the customer care people asking me to contact the branch people where i have submitted the documents.
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                    Gaurangparmar
                    Jan 30, 2020
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                    Address: KASAK,BHARUCH., Bharuch, Gujarat, 392001

                    My online pan application no:n[protected] aadhar base otp for fetching e-kyc detail but not received otp on this my mobile.
                    I have paid 106.90- by using hdfc net banking ref[protected] rhdf[protected]-billdkutiinfrastruct dt.06/12/2019
                    So, plz i request to refund my money to my a/c no:[[protected], bharuch]
                    My alternate mobile no.[protected]
                    +1 photos
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                      A
                      Jan 29, 2020
                      Resolved
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                      Resolved

                      Address: PAN Services counter,AAYKAR BHAWAN,LAXMI NAGAR, EASTDELHI, New Delhi, Delhi

                      I had submitted my application for changes in pan card in uti/nsdl counter in aaykar bhawan, near scope minar, laxmi nagar, east delhi, along with attested copies of aadhar card, passport, annexure-a duly attested by gazzetted officer, pan card copy, & an application. Mr. Rawat received my application & gave a receipt dated 20/01/2020 application no. U-g[protected]. Mr. Rawat, s contact no. Is [protected]. He has lost my aforesaid application & documents. Therefore the status on your website is showing " application incomplete. Please upload scanned documents. Mr. Rawat is neither attending me now properly nor responding & searching my application & documents. Utiisl customercare is showing themselves helpless in the matter & asking to file complaint. I am a senior citizen & having mental trauma due to loss of my application. I request you to enquire in the matter & help me in searching my application & documents & take necessary action.
                      +1 photos
                      Feb 1, 2020
                      Complaint marked as Resolved 
                      utiitsl psa resolved my grievance
                      Feb 01, 2020
                      Updated by [email protected]
                      Resolved
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                        R
                        rav901760
                        Feb 1, 2020
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                        Address: New Delhi, Delhi

                        Hlw sir,
                        i apply for a new pan card by mistake from dsc, but i have not dsc. Fees is deducted may you please refund my fee. my application number is N[protected].

                        and payment refrence number is RUR[protected]
                        payment date 25/01/2020 on 12.43
                        Fees is deducted from state bank of india atm card.
                        Sir plz refund my fees whose deduct from sbi card for pan card utitsl.
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                          J
                          Johnmohandass
                          Jan 26, 2020
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                          Address: Coimbatre, Coimbatore, Tamil Nadu, 641005

                          Bsp bus travelled from bengaluru to coimbatore at 10.20 p. M from bengaluru.
                          I put phone for charger and in the morning the phone was missing.
                          By using google and found that phone was in komarapalyam and two of them got down in komarapalyam.
                          It is very clear that 2 of them would have taken. Bus operators refused to give their contacts. They are asking to register a complaint to police
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                            Punit@1234
                            Jan 23, 2020
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                            Sir mera name punit shukla.
                            My father name. Suresh chandra shukla.
                            But sir mere pan card me father name ke place pe mera name kyu rakha gya hai. But maine correct information fill ki thi.
                            Aapse nivedan hai ki pan card me father name correct karne ki kripa kre.
                            Jaisaa ki father name, mere addharcard card me uplabdh hai
                            My coupan no. N[protected]
                            Dob 22/06/1999
                            Pancard no. Mrgps5159f
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                              S
                              Sagar1110
                              Jan 20, 2020
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                              Address: Indore, Madhya Pradesh, 452010

                              Dear sir/ mam, i applied for name change in pan card in october 2019. I filled my online utiitsl pan name change application form and submitted to utiitsl office with required documents [ 1) online filled application form, 2) proof of dob, name, address (Adhar card) and 3) name change annexure - a form signed and attested by gazetted officer ]. I submitted the physical copy of each form on 21/10/2019. But utiitsl rejected my application by giving me reason that my father's name is mismatched. So wrote them a mail that i mistakenly filled my father's middle name in first name and i want to keep my father's name as income tax department data and i wrote application to utiitsl manager and sent them on email more than 15 times as told me to do. But utiitsl is not processing my application since last 3 month. I have called on their call center for more them 50 times but they always say me that they will process it but they are not. So kindly help me in this please. I am able to do any of work without my pan card. Please do something. Please help me in this. I have given my appication details here below

                              Old name on pan card - munna rai

                              New name (Filled in apl.) - omprakash rai

                              Dob - 27/03/1966

                              Pan - ailpr0968d

                              Coupen number - q[protected]

                              Kindly help me in this. Utiitsl is not helping me in this. They have stopped my application since last 3 months. Please help me in this.
                              +1 photos
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                                B
                                Balaji Rajasekar
                                Jan 20, 2020
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                                Address: 600100

                                My pan card no exzpb4297z it's current status is dispatched through speed post num eb[protected]in on 07/01/2020 but still i didn't received, i contact with speed post they are said the post was returned to the sender. Now i want to know where is my pan card?& what it's status? & when i get it? If the post was returns means if i directly come to uti office in chennai for get my post, it's possible?
                                +1 photos
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                                  Punit@1234
                                  Jan 17, 2020
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                                  Sir maine pan ke liye apply kiya tha but sir mera bank se transaction ho gya but application form submit nhi huaa aur transaction failed show ho gya.
                                  Sir mera paisa kab tak mujhe mil jayega sir maine sbi debit card ke through payment kiya tha sir mujhe btane ki kripa kren sir mera pan application no. N[protected]hai
                                  Addhar card no.[protected]hai
                                  Dob. 22/06/1999 help.
                                  To uti pan company, I have request for 100 coupons at 18/01/2020 and I transferred money at the uti HDFC ACCOUNT NO.[protected]
                                  but still coupon has not transferred.

                                  payment - Comment #3632825 - Image #0
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                                    I
                                    Ipsita Padhy
                                    Jan 15, 2020
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                                    Address: UTIITSL,Navi mumbai-400614, Mumbai City, Maharashtra
                                    Website: [email protected]

                                    I Sumita Padhy applied for correction of date of birth and spell change in father's name downloading forms and submitting with all necessary documents and fees of RS 500 to pan India Delhi office on 25.11.19, pan card was issued without making any correction and same was returned back to UTIITSL, Mumbai on 30.12.19 for making necessary necessary corrections and sending it again but in stead of solving problem and sending correct PAN card, Calcutta customer care unit sending irrelevant replies since last 15 days, requested to solve problem and ensure sending of correct PAN card
                                    Thanks
                                    +1 photos
                                    Please resolve the grivance as early as possible as one and half months have passed.
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                                      Azibul Islam
                                      Jan 11, 2020
                                      Resolved
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                                      Resolved

                                      Address: PURBA DANGA PARA JHARSALBARI-PHONE NUMBER-9093372023

                                      Pan application no-u-n[protected]
                                      Date of birth/incorparation-28/07/2016
                                      Application date-18/10/2019
                                      Debited accont number - union bank of india -[protected]
                                      Account holder name-azibul islam
                                      Transaction number-c1910182150148765586197
                                      I am applicant. Bank utr number:[protected]
                                      Payment made by phonepe-linking bank account union bank of india.
                                      +2 photos
                                      Jan 22, 2020
                                      Complaint marked as Resolved 
                                      Pls my paytm refaun
                                      Hamjul ali
                                      account [protected]

                                      refund my pan application fee - Comment #3749679 - Image #0
                                      refund my pan application fee - Comment #3749679 - Image #1
                                      refund my pan application fee - Comment #3749679 - Image #2
                                      refund my pan application fee - Comment #3749679 - Image #3
                                      Hamjul ali's reply, Oct 27, 2020
                                      Pls my paytm refaun Hamjul ali account number 34021026603
                                      Ifsc SBIN0000130
                                      9854587927
                                      ;

                                      refund my pan application fee - Comment #3749680 - Image #0
                                      Hamjul ali's reply, Oct 27, 2020
                                      Pls my paytm refaun Hamjul ali account number 34021026603
                                      Ifsc SBIN0000130 Assam MANGALDAI
                                      Hamjul ali's reply, Oct 27, 2020
                                      Plz my paymat refaun Hamjul ALI account number 34021026603
                                      Ifsc SBIN0000130
                                      Mobile 9854587927
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