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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Mar 19, 2026
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 19

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S
Shiju Lalkrishna
from Pune, Maharashtra
Nov 16, 2019
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Address: Kozhikode, Kerala

I applied for pan card e - kyc on utiitsl. Transaction is successfully completed and money 106.90 deducted from my account. After the transaction it shows a message "your digital pan application is rejected as uid demographic authentication is not exact match. Please apply through physical submition mode".
Applied date - 18/10/2019
Application no - u-n[protected]
Kindly look into the matter as soon as possible.
Email - [protected]@gmail.com
Nov 16, 2019
Updated by Shiju Lalkrishna
two screen shot are provided for verification

Nov 16, 2019
Updated by Shiju Lalkrishna
this shows while track pan

Above same issue for me also... I had applied for pan card e - kyc on utiitsl. Transaction is successfully completed and money 106.90 deducted from my account. After the transaction it shows a message "your digital pan application is rejected as uid demographic authentication is not exact match. Please apply through physical submition mode".
Madasamy90's reply, Dec 11, 2021
Apply date: 11/12/2021
Ref.No: U-N005037951
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    E
    Es$%^
    from Salem, Tamil Nadu
    Nov 16, 2019
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    Address: W/O CHARLY, 1/232A, ANBU NAGAR EAST STREET, 636007

    I have applied for pan card through csc center, but the following application are not processed due to authentication problem. So i will quit the application process. So the application is pending cancel the following application number a24154924, a[protected], a[protected] and make refund for the application amount as early as possible
    Thank you
    Contact details
    Email id : [protected]@gmail.com
    Mobile no; [protected]
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      S
      SATYABRATA RANA
      from Bhubaneshwar, Odisha
      Nov 15, 2019
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      My application number is u-n[protected]
      Dob is 26.02.1999
      I applied for pan card before 2 days and after completing my procedure i am told to make payment and after payment i am told to log into the account again and after logging in i am again told to make payment again. So please refund my money or complete my application. If there is any instant solution it will be a great help to me because i need solution desperately and pan card is very very needed for me, so please put a look on it.
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        Address: Sanjeev Nagar, Tadipatri, Anantapur, Andhra Pradesh, 515411

        Hi Sir

        I have applied for correction of my name and fathers name in PAN CARD, but when i checked for status it showed objection.

        Objection Reason Objection marked - [ NAME MISMATCH BETWEEN ITD DATA AND APPLICATION DATA, FATHER NAME MISMATCH BETWEEN ITD DATA AND APPLICATION DATA ].

        I applied for changes as there is mistake in names of me and my father, I provided aadhar card as proof and asked for...
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        N
        Nagaraj.s jivanagi
        from Delhi, Delhi
        Nov 13, 2019
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        Coupon number: g[protected]
        Name of applicant:sunilkumar narasgond
        Region: southern region
        Tq: chittapur
        District: gulbarga
        State: karnataka
        Address: sedam road near siddalingeshwar temple gundagurthi
        Pin: 585317
        Mail id: [protected]@gmail.com
        I have faced the problem on pan card please solve this issue of pan application is withheld and issue my pan card
        It's totally worst
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          D
          Desun Technology
          from Kolkata, West Bengal
          Nov 7, 2019
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          Address: labpur, 731303

          Respected sir
          Kindly check my two attachment.4 years ago i applied a pan card but not revive the pan card that's why i reapply new pan card then new pan card i revived but the new pan card dob is wrong when i try to make correction of new pan card which i have revived then the correction status is given below.
          I want to cancel my old pan card which i am not received and make correction of my new pan card.
          Please check my both application status i attached with image and here.
          Please solve my matter as early as possible
          Also i visited 3-4 times it office and pan card office from last 2 years
          Right now i am facing issue to return my itr and my all other financial works also to be obstruct.

          Application coupon
          Number u - a[protected]
          Application type for new pan card (Form 49a) as a resident indian
          Applicant name arghya dutta
          Status
          Your application is processed successfully
          But pan [ cfypd9879p ] card is not printed due to some
          Reason.
          Region eastern region

          Application coupon
          Number u - q[protected]
          Application type for change/correction in pan card details
          Applicant name arghya dutta
          Status your application is withheld for processing.
          Region eastern region
          Objection reason objection marked by income tax department - [ uid number already exists for
          Another pan ].
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            7
            7667Deepak
            from Mumbai, Maharashtra
            Nov 7, 2019
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            Address: Bye pass road, Irrigation department water ways colony daltonganj, Palamu, Jharkhand, 822101

            Your pan card application status
            Application coupon number u - g[protected]
            Application type for change/correction in pan card details
            Applicant name d* k*
            Status your application is processed successfully
            Pan card dispatched through registered post vide consignment no rm[protected]in on 22/10/2019. Your e-pan card has been sent successfully to your registered email : dee*[protected]@gmail.com on 20/10/2019.
            Pan no. Ig*5p
            Region eastern region
            Designed by: utiitsl
            But i cannot receive my pan yet. My contact :- [protected], [protected]
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              R
              ramnarayan vishnoi
              from Jaipur, Rajasthan
              Nov 8, 2019
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              Address: 446 Deldi nadi ki dhaniya, Kakelow, Jodhpur, Rajasthan, 342027

              My pan card consignment no is RM[protected]IN not received yet in my delivery address. I have tracked my consignment and found that Item Bagged in BPC UTI KOKAN BHAVAN JAIPUR RAJASTHAN. On 19/10/2019. Kindly deliver my pan card to right address as soon as possible. My address is 446 derdi nadi ki dhaniya kakelow jodhpur rajasthan 342027 please deliver my pan card soon as possible.
              Dear sir mam
              mera pan card abhi tak ghar pe nhi aya jab maine track kiya tho bata raha ki BPC UTI KOKAN BHAVAN Item Bagged to NAMPALLY SORTING - L1R
              status not available bol raha hai destination code be not available bol raha hai sir please mera pan mere address pe post kar dijiye
              email:[protected]@gmail.com
              track no:RM[protected]IN
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                N
                Neel Maradia
                from Mumbai, Maharashtra
                Nov 5, 2019
                Resolved
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                Resolved

                Address: BLOCK NO 39 STREET NO 1, UNIVERSITY ROAD , JANAKPURI SOCIETY, Rajkot, Gujarat, 360005

                I have recently applied for the new pan card and done payment for 2 times because it failed for the 1st time and i haven't got the refund and asking to pay. And i want refund for the 1st payment and the otp for aadhhar verification is also not reached to me. 5/11/2019
                U - n[protected] application id and this is the humble request to solve my problem.

                Thank you
                Nov 18, 2019
                Complaint marked as Resolved 
                First of all thank you so much my money has Ben credited to my account, and i just added photo as a proof and provided the details of my issue and after 4-5 days the money is credited.
                Nov 05, 2019
                Updated by Neel Maradia
                this type of error coming and also the fees for 2 times is deducted

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                  P
                  praveen kumarpaswan
                  from Mumbai, Maharashtra
                  Nov 5, 2019
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                  Address: Araria, Bihar, 854311

                  Dear sir
                  I was applied for e kyc pan application for new pan application but some how my e kyc pan application failed my money has been deducted please refund my money back

                  That shows your pan application has failed please refund my money as soon as possible

                  My application number is. U - n[protected]

                  Transaction id. Qsbi[protected]igagxxwpl1
                  Email. [protected]@gmail.com
                  Mo. [protected]

                  Please refund my money...
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                    P
                    Prince Senjaliya
                    from Delhi, Delhi
                    Nov 3, 2019
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                    Address: Kolkata, West Bengal

                    I have applied for a pan card on 31/10/2019 at about 11 p. M.
                    My application coupon number is [n[protected]].
                    When i tracked my pan card by application coupon number there was shown a note which was to use regenerate online option so i did that but when i enter my application coupon number there was shown another note which says the information in aadhar card did not match with information which was given by me but i filled up the application through aadhar based e-kyc method and that note also included that i should apply for pan card by physical submition mode.
                    So now i am enable to get my pan card and i want to get refund of my payment.
                    Referens ticket number is #464147
                    Time : 9 am
                    Date : 31 october 2019
                    Applicant name : bhaveshbhai hansrajbhai senjaliya
                    Date : 31 october 2019
                    Contact number : [protected]
                    Email id : [protected]@gmail.com
                    Date of birth : 16 october 1980
                    Address : mandlikpur
                    Pin code : 360370
                    Aadhar number :[protected]
                    Mode of apply : online
                    Form type : 49a
                    Payment transaction id : s51971714
                    Bank account number : [protected]
                    Bank ifsc code : barb0pedhla [fifth character is zero]
                    Father's name : hansrajbhai lakhmanbhai senjaliya
                    Please i request to give refund mr 106.9 rupees which i paid for application
                    Thank you
                    When i get my pan card yet ?
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                      C
                      csiva1122
                      from Erode, Tamil Nadu
                      Nov 2, 2019
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                      Dear sir

                      Please note the below details
                      Date of incident:02/11/2019
                      Application coupon number u - m[protected]
                      Application type for new pan card (Form 49a) as a resident indian
                      Applicant name sivakumar
                      Status your application is withheld for processing.
                      Region western region
                      Objection reason objection marked - [ applicant's name/title not valid ].
                      Please solve this issues.
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                        M
                        Mithun G
                        from Mumbai, Maharashtra
                        Nov 2, 2019
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                        My coupon code is n[protected]
                        Name: mithun g
                        My email id: [protected]@gmail.com

                        I had applied for new pan card and after the payment of 106.90 rupees on the date 22/10/2019 through my debit card
                        After the payment the application got rejected due to demographic authentication doesn't match so later the amount which i paid did not get refund.
                        Please make the refund fast
                        Thank you.
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                          S
                          sajida Babu
                          from Mumbai, Maharashtra
                          Oct 30, 2019
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                          Address: Raigad, Maharashtra, 400702

                          Dear sir

                          Please note the below details:

                          Date of incident:23/09/2019

                          Application coupon number u - g[protected]

                          Application type for new pan card (Form 49a) as a resident indian

                          Applicant name : sajida zubair babu
                          Status your application is withheld for processing.

                          Region western region

                          Objection reason objection marked - uid number already exists for another pan
                          Please solve this issues.

                          Regards
                          Sajida babu
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                            G
                            Grim empire
                            from Ahmedabad, Gujarat
                            Oct 30, 2019
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                            Dear sir
                            I was applied for e kyc pan application for new pan application but some how my e kyc pan application failed my money has been deducted please refund my money back

                            That shows your pan application has failed please refund my money as soon as possible

                            My application number is. U - m[protected]

                            Transaction id.[protected]
                            Email. [protected]@gmail.com
                            Mo.[protected]

                            Please refund my money
                            Pan card not recieved
                            My consignment number is RM[protected]IN
                            I tracked the status and it shows item at BPC UTI KOKAN BHAVAN on 19/10/2109
                            Meraj Here's reply, Oct 27, 2019
                            Pan card not recieved
                            My consignment number is RM553816681IN
                            I tracked the status and it shows item at BPC UTI KOKAN BHAVAN on 19/10/2109
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                              S
                              Shilpa Mruthyunjaya
                              from Bengaluru, Karnataka
                              Oct 25, 2019
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                              Address: 560036

                              I did not save pan application no dt, 23/10/2019. I have applied on-line for a new pan in above cited i have paid rs.106.9/- by using my city debit card after make payment, for a long time system plays web page is not available. Hence i request to refund the amount debited from my a/c.

                              I can give applicant name and my transaction details from bank. But i do not have pan application no saved.
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                                P
                                P. Ray
                                from Mumbai, Maharashtra
                                Oct 24, 2019
                                Resolved
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                                Resolved

                                Address: House No. 07, NH 31B, Near UBI Jogighopa branch, Kaiyapatti, Kabaitary, Jogighopa. Dist: Bongaigaon (Assam) ,PIN-783382, Bongaigaon, Assam

                                Pancard not recieved.
                                Application no. U - q[protected]
                                Coupon no. U - q[protected]
                                My pan card consignment no rm[protected]in on 09/10/2019 is not recieved yet to my delivery address. I have track my consignment then i found that item was bagged to bpc uti kokan bhawan guwahati (Assam) crc - l1r on 23/10/2019. So i request you to kindly delivere my pan card to my address.
                                Thank you
                                Oct 30, 2019
                                Complaint marked as Resolved 
                                My complaint is a new pan card apply pan card aadhar card bassed ekyc, and my pan card processed iss failed and payment is successfuly and my pan card app, . No. N[protected] and payment billdesk wroth reference[protected], . Please refund my money rs 106
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                                  P
                                  pradhisha pradeep
                                  from Mumbai, Maharashtra
                                  Oct 24, 2019
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                                  Hi utiitsl
                                  I have applied for a name correction in my pancard a year back and i'm continuosly communicated with utiitsl customer care but they have not resolved my issue yet. Past 8 month I have communocated with followng customer care representatives
                                  1 shaburide
                                  2 shabathami
                                  3 priyanka
                                  4 zinath
                                  And follwing are the past ticket numbers : [#126129] [#898788] [#527915] [#294952][#358678]

                                  Last ticket number - 294952
                                  Pan processing coupon number — q[protected]. And past six month I'm hearing the same dialogs from all of them that. "your application have forwarded to mumbai office for fast procesing. Please wait for few days". But few days changed to few month and going to be a year now.
                                  Application Type For new PAN Card (Form 49A) as a Resident Indian
                                  Applicant Name shivappa hurali
                                  Status YOUR APPLICATION IS WITHHELD FOR PROCESSING.
                                  Region south resion
                                  Objection Reason Objection marked by Income Tax Department - [ Record rejected as AO jurisdiction is old ] .
                                  My pan correction application number is Q[protected] .my name is subathra .in old pan card name was in short .now in application i enter full name. for this it show data mismatch. now what can i do ? whether it was rejection and refund the amount or can we made any change
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                                    P
                                    P.I.RAJARAJAN
                                    from Auroville, Tamil Nadu
                                    Oct 24, 2019
                                    Resolved
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                                    Resolved

                                    Address: 605008

                                    Application coupon number u - q[protected]

                                    I have applied for the correction on my pan on 15-10.2019 and the the current status is shown as follows.

                                    Past two days the same status was there. Please do the needful to issue the pancard.

                                    Your pan card application status
                                    Application coupon number u - q[protected]
                                    Application type for change/correction in pan card details
                                    Applicant name s* r* s*
                                    Status your application is under processing
                                    Request updation received from income tax department.
                                    Pan no. Fj*2l
                                    Region southern region
                                    Oct 25, 2019
                                    Complaint marked as Resolved 
                                    Issue Resolved on 25-10-2019. Thanks . YOUR APPLICATION IS PROCESSED SUCCESSFULLY CARD IS UNDER PRINTING. YOUR E-PAN CARD HAS BEEN SENT SUCCESSFULLY TO YOUR REGISTERED EMAIL : SHR******[email protected] ON 25/10/2019.
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                                      T
                                      Tej S
                                      from Mumbai, Maharashtra
                                      Oct 24, 2019
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                                      The acknowledgement number couldn't be generated. After submitting the change request form for pan card, i was directed to the payment page where the payment processed. However, acknowledgement number was not provided.

                                      This transaction was done on 23 oct 2019 at 11:51 am. The contact number and the email id provided on the payment page was [protected] and [protected]@gmail.com respectively.
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