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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Aug 6, 2025
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 20

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N
Nitha Manoharan
from Delhi, Delhi
Oct 11, 2019
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Sir,
I applied for e-pan card on uti itsl but i couldnt complete my transaction due to network failure but the money was deducted and my online registration status on e-pan card is incomplete and asking for further transaction. I need the refund of the amount since the process has failed.
My details are as follows

Nitha manoharan
Dob: 09/05/1996
Application no./coupon no.: u-n[protected]
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    J
    jgany
    from Mumbai, Maharashtra
    Oct 9, 2019
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    I have attached all documents to uti infrastructure technology and services limited, mumbai for correction in my pan card on 19/09/2019. When i have tracked applciation status showing "application is withheld for processing due to incomplete details / documentary proof. Please contact to the pan centre where pan application submitted".

    Please let me know if any documents i missed.
    +1 photos
    Oct 09, 2019
    Updated by jgany
    I have attached all documents to UTI Infrastructure Technology And Services Limited, Mumbai for correction in my PAN card on 19/09/2019. when i have tracked applciation status showing "APPLICATION IS WITHHELD FOR PROCESSING DUE TO INCOMPLETE DETAILS / DOCUMENTARY PROOF. PLEASE CONTACT TO THE PAN CENTRE WHERE PAN APPLICATION SUBMITTED".

    Please let me know if any documents i missed and kindly let me know the status.
    Please resolve my issue and kindly issue my PAN CARD.

    Thanks & Regards,
    Ganesh
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      C
      chaman6025
      from Agra, Uttar Pradesh
      Oct 8, 2019
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      Address: VILL UNAI MAKROOKA, POST BAHERI, Bareilly, Uttar Pradesh, 243201

      Utiitsl — pan card application is withheld for processing

      4 reviews
      India rajendra singh submit a complaint
      Respected sir
      I had applied for new pan card (Form 49a) and submitted application on 06/10/2019.
      Coupon no[protected]
      Name-pankaj kumar pandey
      Now my pan card status is your application is withheld for processing.
      Objection marked - (Ao details are not valid)
      Please look into the matter and make my pan card.
      I need it urgently for job purpose.
      Thank you..
      Oct 08, 2019
      Updated by chaman6025
      Objection marked - [ UID number already exists for another PAN ].
      Oct 08, 2019
      Updated by chaman6025
      Uti Infrastructure Technology & Services Limited [Utiitsl] — your application is withheld for processing. objection marked - [ uid number already exists for another pan ].

      1 Review
      VILL UNAI MAKROOKA, POST BAHERI, Bareilly, Uttar Pradesh, India
      chaman6025 on Oct 8, 2019Mark as Resolved

      UTIITSL — Pan card application is withheld for processing

      4 Reviews
      India rajendra singh Submit a Complaint
      Respected sir
      I had applied for new pan card (Form 49a) and submitted application on 06/10/2019 .
      Coupon no[protected]
      Name-pankaj kumar pandey
      Now my pan card status is your application is withheld for processing.
      Objection marked - (Ao details are not valid)
      Please look into the matter and make my pan card.
      I need it urgently for job purpose.
      Thank you..
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        V
        Vinayak Chopravb
        from Delhi, Delhi
        Oct 7, 2019
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        Address: Sonipat, Haryana

        REF : 1. My on-line PAN Application No: N[[protected]] Dt, 12/09/1998. 2.My mail dt.07/10/2019. I have applied on-line for a new PAN Vide in the REF1.above cited I have paid Rs.106/-(2times ) by using my SBI DEBIT CARD @8.57 P.M & @10.8 on 07/10/2019. After make Payment, for a long time i.e. after 10.09 P.M. system plays Your pan Card request is rejected. Hence I request to refund the amount Debited from my A/c of Rs.212/-(2 Times payment ) for the Ref.1 PAN Application.
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          P
          from Chennai, Tamil Nadu
          Sep 27, 2019
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          Date : 27/09/2019 (Ref. No. Va[protected], application number. N[protected]

          Dear sir,

          I applied new individual pan for me ms. R. Prasanna kumari on 16/09/2019.

          A amount of rs.106.90 has been detected from my bank account on 16/09/2019.

          Since my application is rejected a refund of rs.106.90 has not credited to my account till now.

          My application number is n[protected] and reference number is va[protected].

          I have attached a screen shot and bank statement for your reference.

          Kindly do the needful

          Thanks & regards

          Prasanna kumari
          +3 photos
          Hi Sir/ Madam,
          I have applied the Pan Card through online behalf of my grandfather. After made the payment His claim was rejected due to UID Demographic Authentication mismatch. Kindly refund the amount of Rs.106.90.

          rejected new pan application refund not received - Comment #3549205 - Image #0
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            S
            STARBLOG
            from Ingraj Bazar, West Bengal
            Sep 25, 2019
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            unethical behavior

            Address: keshpur, Paschim Medinipur, West Bengal, 721150

            I applied for correction of pan card. Aadhar demographic verify is very needed for application of pan card.. But they asked me for payment before demographic verify.. After payment my demographic verify was failed due to date of birth.. They website doesnot giving me chance to re entry or reapply..
            I have paid rs. Of 107.. But they does not furnd and they does not giving a chance to reapply.
            Its a totally fraud company br...
            +1 photos
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            K
            Kamal15011985
            from Mumbai, Maharashtra
            Sep 24, 2019
            Resolved
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            Resolved

            pan card correction withheld due to father name mismatch

            Address: 1100/A - SATYANAND VIHAR, RAMPUR, Jabalpur, Madhya Pradesh, 482008

            My application U-Q[protected] for correction in pan card is withheld because Father name is mismatched between Income tax data and Application data. I crosschecked the application form. My father name is correct. Enclosed is the aadhar card to validate the same

            I raised this application to update my aadhar card and mobile number. Requesting you all to please release the card....
            +1 photos
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            Z
            ZOCAREER SOLUTIONS
            from Aizawl, Mizoram
            Sep 24, 2019
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            Dear Team,
            Myself T C LALTHLAMUANA. and i have been informed that my pan card is withheld from processing. Objection Reason : Objection marked – [Applicant’s Name Title not valid]. That’s way I already contacted you so many time through Email, You told me that Submit your Document ( i.e. Aadhhar Card, Voter I.D., PAN Application Acknowledgement Receipt) for processing in my pan card. I’ve already sent you but there is no good news/ good result. I’m very very angry, because of that PAN Application is on 10/04/2017. Please let me know the necessary formalities to complete the processing of my pan card.
            Please confirm what is the issue in this below OBJECTION

            Application Coupon number : U[protected]
            Applicant Name : T C LALTHLAMUANA
            Gender : MALE
            Date Of Birth : 03/02/1956
            Father’s Name : TOCHHAWNG MANLIANA
            Status YOUR APPLICATION IS WITHHELD FOR PROCESSING.
            Region:EASTERN REGION
            Objection Reason : Objection marked – [Applicant’s Name Title not valid]
            +2 photos
            Sep 26, 2019
            Updated by ZOCAREER SOLUTIONS
            My Identity Documents...

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              M
              Muskaan Surana
              from Mumbai, Maharashtra
              Sep 23, 2019
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              Dear whomsoever concern,
              I applied for my new pan card on 23rd august, 2019 from panind website. Now when i checked my status using my order id i. E., "mu-[protected]n", i got a coupon number to track my pan status. When i entered the coupon number, my date of birth, and other details under utiitsl website, my pan status showed that "application is incomplete. Please upload the documents (Scanned images)". Kindly know me, what scanned documents are to be submitted and where. It's taking a very long time. I attached all the documents as till i know. But still i didn't get my pan number. Kindly resolve my issue as soon as possible and know me what documents are required and where to submit them. Coupon number and other details are attached below.

              Application coupon number - g[protected]
              Applicant name - muskaan r surana
              +1 photos
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                D
                Deepanshu bhatia
                from Mumbai, Maharashtra
                Sep 16, 2019
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                Address: House no-5482,, Gali no-9 shiv colony,karnal, Karnal, Haryana, 132001
                Website: I

                I applied for a pan card on 10 sep 2019 and I fill all the details required and I submit the forum. After submitting of forum they take me to the payment page and i paid INR106.90. After payment is successful they said(notification on website) that your details are not matching and they cancel the form but my money not refunded yet.

                I think that there was a some problem last time so on september12, 2019 I again applied for pan. But this time also they deduct money and send same notification.

                So I request you to please refund my money as early as possible. So that I use it.
                Dear sir,

                i have apply my pan card on date 23/08/2019 but still now UTI not generate my pan no so i have many more time wait and contact to UTI PAN toll free no but they are not response my call and not given the proper service so kindly give the resolution.
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                  D
                  DGRajiv
                  from Chennai, Tamil Nadu
                  Sep 13, 2019
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                  Address: F2,102, SARE HOMES, thiruporur, Kanchipuram, Tamil Nadu, 603110

                  Dear sir/madam,

                  I am Rajivgandhi D applied for my PAN name correction and submitted documents on 5th Sep 2019. Application number MC00084973.
                  I was informed that my request will be processed the next day but till now it was not taken care. I have called UTIITS guidy branch many time and there was no proper response and Mr Rajesh is disconnecting the call or placing on mute for almost 30min and when call back he saying he forgot to inform me to call me later. I request to educate Rajesh about customer handling skill.
                  Also I request to complete my process.
                  +1 photos
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                    M
                    Manish Louiss
                    from Mumbai, Maharashtra
                    Sep 6, 2019
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                    Address: MG road, 560008

                    I have not received my pan card and it has been 4 months. Uti states that the pan card is out for delivery but postman has not yet delivered.
                    My consignment number is - rm[protected]in.
                    I believe 4 months is not require to deliver the pan card. Post office should understand how important a pan card is and this is unbelievable.
                    I have contacted the postman and have also shared the consignment number with him and i did not get any update
                    Utiitsl/rus/2017-18 dtd. 12/12/2017 received. All papers and documents submitted as per requirements.
                    Proceeds not yet received.
                    Certificate no. R[protected]
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                      S
                      sabari_04
                      from Mumbai, Maharashtra
                      Aug 30, 2019
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                      Address: 638476

                      I had applied for new pan card in utiitsl website on[protected] under aadhar based e-kyc and all demographic details had been verified with aadhar database and i had been given the application coupon number u-n[protected] and i had downloaded the signed e-kyc application. After that when i checked the status on utiitsl website it shows "no record found", it was a greater disappointment. I thought of reapplying with nsdl, but as per income tax no more than one pan should be applied. Please confirm the status of my application.
                      +1 photos
                      My pan application was rejected but amount was not refunded in bank account pan application number is U-N[protected] and DOB is 07/08/1994 please refund me this amount as soon possible.
                      My contact:
                      Phone : [protected]
                      Email : [protected]@gmail.com

                      cannot track my application coupon number - Comment #3543572 - Image #0
                      My online pan application submission error i will pay rs107 by using BOI card so refund my payment to my account immediately. My application no U-N[protected]. Thank you
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                        V
                        Vikashjain20
                        from Noida, Uttar Pradesh
                        Aug 28, 2019
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        My pan card was successfully processed and dispatched on 22-aug however i am yet to get my physical pan card to my communication address. When i sent an email to uti they just sending an email that your pan card has been dispatched to your communication address. I called post office department they said details not found. My consignment number is eq[protected]in. Please help me to get my pan card.
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                          P
                          Pruthvish Eshwar
                          from Bengaluru, Karnataka
                          Aug 25, 2019
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                          Address: Chandralayout bangalore, 560040

                          We have applied for a pan card on 08/08/2019 and their was a pan card error (Failed) so we could not get our pan card application with reference number:- va[protected], processed we made a payment of rupees 106.90 through pay*payu money gurgaon and our money is still not refunded.
                          Please look into this matter as quickly as possible and do the neeedful at the earliest.
                          SIR/MAAM,
                          Pan card application made to uti, has been rejected but the payment made was not refunded. my application was rejected by UTIITSL.
                          Details of the application has been given below:-
                          application no. - u-n[protected]
                          name- ankita dobhal
                          d.O.B- 10/07/1998
                          application date- 20/08/2019

                          please refund the amount asap.
                          Thank you
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                            J
                            jaynani2108
                            from Delhi, Delhi
                            Aug 20, 2019
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                            Address: ADILABAD, 504346

                            Date 17/07/2019
                            Application Coupon number U - A[protected]
                            Application Type For new PAN Card (Form 49A) as a Resident Indian
                            Applicant Name S****** S*************
                            Status YOUR APPLICATION IS PROCESSED SUCCESSFULLY
                            BUT PAN CARD IS NOT PRINTED DUE TO IMPROPER PHOTO/SIGNATURE
                            PAN No. LZ******6L
                            Region SOUTHERN REGION
                            REGISTERED EMAIL : AJA**********[protected]@GMAIL.COM
                            +1 photos
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                              M
                              Mannish24
                              from Noida, Uttar Pradesh
                              Aug 16, 2019
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                              Address: Ghaziabad, Uttar Pradesh, 201012

                              My self anubbhaa tyagi. My registered number is [protected]. I have made payment of rs 107 for pan card correction. But i am unable to upload my document for the same. So i have manually applied for pan card correction and submitted the fees. So i want refund of my online payment. I am providing you the copy of my filled form. Plss refund my money because i have submitted money 2 times
                              +1 photos
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                                A
                                abhay_kumar@7219
                                from Raipur, Chhattisgarh
                                Aug 13, 2019
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                                Address: WARD NO 5 SULABH COMPLEX MAHARANA PRATAP NAGAR INDORE MADHYA PRADESH PIN Code:- 452015, Indore, Madhya Pradesh

                                Sir/madam
                                Below mentioned request has not been used for correction in pan no
                                Kindly check & refund amount rs 107/- in my account

                                Application number:u-q[protected]
                                Coupon number:u-q[protected]

                                Details are given below

                                Request for new pan card or / and changes or correction in pan data
                                Print

                                Application number:u-q[protected]
                                Coupon number:u-q[protected]
                                Permanent account number (Pan)
                                Aonpj5555q

                                Aadhaar matched using demographic details - will be linked with your pan.

                                Payment status: success
                                Your payment of rs.107.00/- for one pan application has been accepted subject to realization and final settlement confirmation from your banker.
                                Please quote reference no. Qici[protected] for any future correspondence.

                                Pan card mode both physical pan card and e-pan
                                Application mode paper application (Physical submission by applicant)

                                1. Full name (Full expanded name to be mentioned as appearing in proof identity/address documents initials are not permitted):- (Correction in name)
                                Title:- shri last name/surname:- jha first name:- deepak middle name:- kumar
                                Name you would like it printed on the pan card:- deepak
                                2. Details of parents (Applicable only for individual applicants) :-
                                Father's name (Mandatory - even married woman should fill in father's name only)
                                Last name/surname:- jha first name:- suresh middle name:-
                                Mother's name (Optional)
                                Last name/surname:- first name:- middle name:-
                                The name of either father or mother which you may like to be printed on pan card :- father's name
                                3. Date of birth / incorporation/agreement/partnership or trust deed/formation of body of individuals/association of persons:- 10/08/1993
                                4. Gender (For 'individual' applicant only):- male
                                5. Photo mismatch:-
                                6. Signature mismatch:-
                                7. Address of communication:- residence
                                Name of office (To be filled only in case of office address):-
                                Flat/room/door/block no.:- ward no 5
                                Name of premises/building/village:- sulabh complex
                                Road/street/lane/post office:- maharana pratap nagar
                                Area/locality/taluka/sub-division:- near water tank
                                Town/city/district:- indore state/union territory:- madhya pradesh pin code:- 452015 country:- india zip:-
                                8. If you desire to update your other address aso, give required details in additional sheet:-
                                9. Telephone number & email id details :-
                                Country code:- 91 area/std code:- telephone/mobile number:- [protected] email id:- [protected]@gmail.com
                                10. Aadhaar number (If allotted) :- [protected]
                                Name as per aadhaar letter/card :- deepak kumar jha
                                11. Mention other permanent account numbers (Pans) inadvertently alloted to you:-
                                Pan 1:- pan 2:- pan 3:- pan 4:-
                                12. I/we deepak, the applicant, in the capacity of himself/herself do hereby declare that what is stated above is true to the best of my/our information and belief. I/we have enclosed 1 (Number of documents) in support of proposed changes/corrections.
                                Indore 05/08/2019
                                Place date signature/left thumb impression of the applicant
                                Dear sir, my name is rajesh kumar. We have applied for correction in pancard. The application no is Q[protected]. DOB is 01011994. but many days gone the status remains "VERIFICATION PENDING FOR DPR RESOLUTION ". So please help us to get rid of from this problem as soon as possible. But its urgent.

                                Please help us.🙏🙏🙏🙏🙏🙏🙏🙏🙏

                                wrongly deposit rs 107/_ in your account online - Comment #3513852 - Image #0
                                Refund not credited
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                                  D
                                  Dinesh Sheoran
                                  from Mumbai, Maharashtra
                                  Aug 11, 2019
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                                  Address: Hisar, Hisar, Haryana

                                  Sir/madam my name is dinesh, my application no. Is n[protected] and reference no. Is va[protected] and date of birth is 23/07/1998 i have applied for pan card and fill the application form myself for online or digital signature and etc. And make the payment but an notification appears that show that my application was declined. Date of application 11/08/2019. Money deducted 106.90. I need refund for the payment. Please help this.
                                  +1 photos
                                  Dear Sir
                                  I sanjeet kumar my pan no GVTPK6173C
                                  It return back from my home address
                                  There by requested you to send my pan card again as on address
                                  Thanks
                                  Sanjeet kumar
                                  S/O Megh Nath Rajan
                                  Solagidih New colony, Near pond
                                  PO Chas, Distt Bokaro
                                  Jharkhand
                                  Ult mob [protected]
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                                    W
                                    Wadadare Damodar Ram
                                    from Mumbai, Maharashtra
                                    Aug 11, 2019
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                                    Not received the pan card
                                    Current status :
                                    Consignment no. Rm[protected]in
                                    Date. 25/04/2019
                                    Time:15:40:37
                                    Office :bpc uti kokan bhavan
                                    Event: item bagged to ampc kolkata (Crc)
                                    Pan card no: adqpw4804m
                                    Sir, please help this matter and dispatch
                                    My permanent address
                                    Damodar ram wadadare
                                    At. Karali post. Turori tal. Omerga district. Osmanabad state. Maharashtra pin code. 413606
                                    E mail. [protected]@gmail.com
                                    I am not able to upload any document for this application as online this service is not available. But I have submitted the required documents through post as they told to send the details to given address.

                                    Anju Shrivastava

                                    pan card not received - Comment #3508817 - Image #0
                                    My Application is rejected due to the demographic mismatch with the aadhaar
                                    so i submitted another application using physical submission mode so i need refund for the given application below.

                                    My Coupon Number: U-N[protected]

                                    pan card not received - Comment #3508883 - Image #0
                                    I am puviyarasan. I have applied pan card from uti website before two weeks. Still i get the application status, you has not received my pan application and enclosures. What is the problem. I don't know. Please send it soon as possible. My coupon no:U-M[protected] I have send it to coimbatore utiitsl office.
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