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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Mar 19, 2026
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 20

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S
from Mumbai, Maharashtra
Oct 23, 2019
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I had filled my pan card application in utiitsl. Now when i tracking my pan card, it is showing that your application is processed successfully but pan card is not printed due to improper photo/signature your e-pan card has been sent successfully to your registered email:
[protected]@gmail.com on 16/09/2019.

Application coupon number-N[protected]
Application type for new pan card (Form 49a) as a resident indian
Applicant name - Swati Amin
Status - your application is processed successfully . But pan card is not printed due to improper photo/signature
Pan no. - DLIPA2205K
Registered email : [protected]@gmail.com
Please it is really urgent... Kindly look through the matter and contact me as soon as possible.
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    pradhisha pradeep
    from Mumbai, Maharashtra
    Oct 21, 2019
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    Hi daksha thakur (Vice president)
    I have applied for a name correction in my pancard a year back and i'm continuosly communicated with utiitsl customer care but they have not resolved my issue yet. On past 6 month i have communocated with followng customer care
    1 shaburide
    2 shabathami
    3 priyanka
    4 zinath
    And follwing are the past ticket numbers : [#126129] [#898788] [#527915] [#294952][#358678]

    Last ticket number - 294952
    Pan processing coupon number — q[protected]. And pas six month i'm hearing the same dialogs from all of them that. "your application have forwarded to mumbai office for fast procesing. Please wait for few days". But few days changed to few month actualy and going to be a year now.
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      S
      from Mumbai, Maharashtra
      Oct 20, 2019
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      Address: Thane, Maharashtra, 400607

      I had filled my pan card application in utiitsl. Now when i tracking my pan card, it is showing that your application is processed successfully but pan card is not printed due to improper photo/signature your e-pan card has been sent successfully to your registered email:
      Swa*[protected]@gmail.com on 16/09/2019.

      Complaint sent on date:20/10/2019
      Application coupon number-n[protected]
      Application type for new pan card (Form 49a) as a resident indian
      Applicant name - swati chandra shekar amin
      Status your application is processed successfully
      But pan card is not printed due to improper photo/signature.
      Pan no. Dlipa2205k
      Registered email : [protected]@gmail.com.
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        S
        from Mumbai, Maharashtra
        Oct 22, 2019
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        Address: Thane, Thane, Maharashtra, 400607

        I had filled my pan card application in utiitsl. Now when i tracking my pan card, it is showing that your application is processed successfully but pan card is not printed due to improper photo/signature your e-pan card has been sent successfully to your registered email:
        Swa*[protected]@gmail.com on 16/09/2019.Date 20/10/2019
        Application coupon number-N[protected]
        Application type for new pan card (Form 49a) as a resident indian
        Applicant name Swati Amin
        Status your application is processed successfully
        But pan card is not printed due to improper photo/signature
        Pan no. DLIPA2205K
        Registered email : [protected]@gmail.com
        Pls its really urgent... Kindly look through the matter.
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          S
          singhneeraj12
          from Kanpur, Uttar Pradesh
          Oct 13, 2019
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          Address: 85/64 Jhakarkati Kanpur, Kanpur, Uttar Pradesh, 208003

          I have applied for new pan card through utiitsl online but after making payment the application is cancelled due to mismatch of mobile no. That is linked in aadhar card. So please refund my amount as soon as possible.
          Following details about the application and payment are given below:
          1. My on-line pan application no: n[protected] date, 13/10/2019.
          2. My mail: [protected]@gmail.com.
          I have applied on-line for a new pan vide in the ref1. Above cited i have paid rs.106.90/- by using paytm bank debit card cum atm pin @12:47 a. M on 13/10/2019.
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            A
            ARPITA COMPUTERS
            from Mumbai, Maharashtra
            Oct 11, 2019
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            Date 26/09/2019
            Application coupon number u - a[protected]
            Application type for new pan card (Form 49a) as a resident indian
            Applicant name usha devi
            Status your application is processed successfully
            But pan card is not printed due to improper photo/signature
            Pan no. Fy*2p
            Registered email : [protected]@gmail.com
            your application is processed successfully
            but pan card is not printed due to improper photo/signature. Shivram chadokar
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              N
              Nitha Manoharan
              from Delhi, Delhi
              Oct 11, 2019
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              Sir,
              I applied for e-pan card on uti itsl but i couldnt complete my transaction due to network failure but the money was deducted and my online registration status on e-pan card is incomplete and asking for further transaction. I need the refund of the amount since the process has failed.
              My details are as follows

              Nitha manoharan
              Dob: 09/05/1996
              Application no./coupon no.: u-n[protected]
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                J
                jgany
                from Mumbai, Maharashtra
                Oct 9, 2019
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                I have attached all documents to uti infrastructure technology and services limited, mumbai for correction in my pan card on 19/09/2019. When i have tracked applciation status showing "application is withheld for processing due to incomplete details / documentary proof. Please contact to the pan centre where pan application submitted".

                Please let me know if any documents i missed.
                Oct 09, 2019
                Updated by jgany
                I have attached all documents to UTI Infrastructure Technology And Services Limited, Mumbai for correction in my PAN card on 19/09/2019. when i have tracked applciation status showing "APPLICATION IS WITHHELD FOR PROCESSING DUE TO INCOMPLETE DETAILS / DOCUMENTARY PROOF. PLEASE CONTACT TO THE PAN CENTRE WHERE PAN APPLICATION SUBMITTED".

                Please let me know if any documents i missed and kindly let me know the status.
                Please resolve my issue and kindly issue my PAN CARD.

                Thanks & Regards,
                Ganesh
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                  C
                  chaman6025
                  from Agra, Uttar Pradesh
                  Oct 8, 2019
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                  Address: VILL UNAI MAKROOKA, POST BAHERI, Bareilly, Uttar Pradesh, 243201

                  Utiitsl — pan card application is withheld for processing

                  4 reviews
                  India rajendra singh submit a complaint
                  Respected sir
                  I had applied for new pan card (Form 49a) and submitted application on 06/10/2019.
                  Coupon no[protected]
                  Name-pankaj kumar pandey
                  Now my pan card status is your application is withheld for processing.
                  Objection marked - (Ao details are not valid)
                  Please look into the matter and make my pan card.
                  I need it urgently for job purpose.
                  Thank you..
                  Oct 08, 2019
                  Updated by chaman6025
                  Objection marked - [ UID number already exists for another PAN ].
                  Oct 08, 2019
                  Updated by chaman6025
                  Uti Infrastructure Technology & Services Limited [Utiitsl] — your application is withheld for processing. objection marked - [ uid number already exists for another pan ].

                  1 Review
                  VILL UNAI MAKROOKA, POST BAHERI, Bareilly, Uttar Pradesh, India
                  chaman6025 on Oct 8, 2019Mark as Resolved

                  UTIITSL — Pan card application is withheld for processing

                  4 Reviews
                  India rajendra singh Submit a Complaint
                  Respected sir
                  I had applied for new pan card (Form 49a) and submitted application on 06/10/2019 .
                  Coupon no[protected]
                  Name-pankaj kumar pandey
                  Now my pan card status is your application is withheld for processing.
                  Objection marked - (Ao details are not valid)
                  Please look into the matter and make my pan card.
                  I need it urgently for job purpose.
                  Thank you..
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                    V
                    Vinayak Chopravb
                    from Delhi, Delhi
                    Oct 7, 2019
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                    Address: Sonipat, Haryana

                    REF : 1. My on-line PAN Application No: N[[protected]] Dt, 12/09/1998. 2.My mail dt.07/10/2019. I have applied on-line for a new PAN Vide in the REF1.above cited I have paid Rs.106/-(2times ) by using my SBI DEBIT CARD @8.57 P.M & @10.8 on 07/10/2019. After make Payment, for a long time i.e. after 10.09 P.M. system plays Your pan Card request is rejected. Hence I request to refund the amount Debited from my A/c of Rs.212/-(2 Times payment ) for the Ref.1 PAN Application.
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                      P
                      from Chennai, Tamil Nadu
                      Sep 27, 2019
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                      Date : 27/09/2019 (Ref. No. Va[protected], application number. N[protected]

                      Dear sir,

                      I applied new individual pan for me ms. R. Prasanna kumari on 16/09/2019.

                      A amount of rs.106.90 has been detected from my bank account on 16/09/2019.

                      Since my application is rejected a refund of rs.106.90 has not credited to my account till now.

                      My application number is n[protected] and reference number is va[protected].

                      I have attached a screen shot and bank statement for your reference.

                      Kindly do the needful

                      Thanks & regards

                      Prasanna kumari
                      Hi Sir/ Madam,
                      I have applied the Pan Card through online behalf of my grandfather. After made the payment His claim was rejected due to UID Demographic Authentication mismatch. Kindly refund the amount of Rs.106.90.
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                        S
                        STARBLOG
                        from Ingraj Bazar, West Bengal
                        Sep 25, 2019
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                        unethical behavior

                        Address: keshpur, Paschim Medinipur, West Bengal, 721150

                        I applied for correction of pan card. Aadhar demographic verify is very needed for application of pan card.. But they asked me for payment before demographic verify.. After payment my demographic verify was failed due to date of birth.. They website doesnot giving me chance to re entry or reapply..
                        I have paid rs. Of 107.. But they does not furnd and they does not giving a chance to reapply.
                        Its a totally fraud company br...
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                        Kamal15011985
                        from Mumbai, Maharashtra
                        Sep 24, 2019
                        Resolved
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                        Resolved

                        pan card correction withheld due to father name mismatch

                        Address: 1100/A - SATYANAND VIHAR, RAMPUR, Jabalpur, Madhya Pradesh, 482008

                        My application U-Q[protected] for correction in pan card is withheld because Father name is mismatched between Income tax data and Application data. I crosschecked the application form. My father name is correct. Enclosed is the aadhar card to validate the same

                        I raised this application to update my aadhar card and mobile number. Requesting you all to please release the card....
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                        Z
                        ZOCAREER SOLUTIONS
                        from Aizawl, Mizoram
                        Sep 24, 2019
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                        Dear Team,
                        Myself T C LALTHLAMUANA. and i have been informed that my pan card is withheld from processing. Objection Reason : Objection marked – [Applicant’s Name Title not valid]. That’s way I already contacted you so many time through Email, You told me that Submit your Document ( i.e. Aadhhar Card, Voter I.D., PAN Application Acknowledgement Receipt) for processing in my pan card. I’ve already sent you but there is no good news/ good result. I’m very very angry, because of that PAN Application is on 10/04/2017. Please let me know the necessary formalities to complete the processing of my pan card.
                        Please confirm what is the issue in this below OBJECTION

                        Application Coupon number : U[protected]
                        Applicant Name : T C LALTHLAMUANA
                        Gender : MALE
                        Date Of Birth : 03/02/1956
                        Father’s Name : TOCHHAWNG MANLIANA
                        Status YOUR APPLICATION IS WITHHELD FOR PROCESSING.
                        Region:EASTERN REGION
                        Objection Reason : Objection marked – [Applicant’s Name Title not valid]
                        Sep 26, 2019
                        Updated by ZOCAREER SOLUTIONS
                        My Identity Documents...

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                          Muskaan Surana
                          from Mumbai, Maharashtra
                          Sep 23, 2019
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                          Dear whomsoever concern,
                          I applied for my new pan card on 23rd august, 2019 from panind website. Now when i checked my status using my order id i. E., "mu-[protected]n", i got a coupon number to track my pan status. When i entered the coupon number, my date of birth, and other details under utiitsl website, my pan status showed that "application is incomplete. Please upload the documents (Scanned images)". Kindly know me, what scanned documents are to be submitted and where. It's taking a very long time. I attached all the documents as till i know. But still i didn't get my pan number. Kindly resolve my issue as soon as possible and know me what documents are required and where to submit them. Coupon number and other details are attached below.

                          Application coupon number - g[protected]
                          Applicant name - muskaan r surana
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                            Deepanshu bhatia
                            from Mumbai, Maharashtra
                            Sep 16, 2019
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                            Address: House no-5482,, Gali no-9 shiv colony,karnal, Karnal, Haryana, 132001
                            Website: I

                            I applied for a pan card on 10 sep 2019 and I fill all the details required and I submit the forum. After submitting of forum they take me to the payment page and i paid INR106.90. After payment is successful they said(notification on website) that your details are not matching and they cancel the form but my money not refunded yet.

                            I think that there was a some problem last time so on september12, 2019 I again applied for pan. But this time also they deduct money and send same notification.

                            So I request you to please refund my money as early as possible. So that I use it.
                            Dear sir,

                            i have apply my pan card on date 23/08/2019 but still now UTI not generate my pan no so i have many more time wait and contact to UTI PAN toll free no but they are not response my call and not given the proper service so kindly give the resolution.
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                              D
                              DGRajiv
                              from Chennai, Tamil Nadu
                              Sep 13, 2019
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                              Address: F2,102, SARE HOMES, thiruporur, Kanchipuram, Tamil Nadu, 603110

                              Dear sir/madam,

                              I am Rajivgandhi D applied for my PAN name correction and submitted documents on 5th Sep 2019. Application number MC00084973.
                              I was informed that my request will be processed the next day but till now it was not taken care. I have called UTIITS guidy branch many time and there was no proper response and Mr Rajesh is disconnecting the call or placing on mute for almost 30min and when call back he saying he forgot to inform me to call me later. I request to educate Rajesh about customer handling skill.
                              Also I request to complete my process.
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                                Manish Louiss
                                from Mumbai, Maharashtra
                                Sep 6, 2019
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                                Address: MG road, 560008

                                I have not received my pan card and it has been 4 months. Uti states that the pan card is out for delivery but postman has not yet delivered.
                                My consignment number is - rm[protected]in.
                                I believe 4 months is not require to deliver the pan card. Post office should understand how important a pan card is and this is unbelievable.
                                I have contacted the postman and have also shared the consignment number with him and i did not get any update
                                Utiitsl/rus/2017-18 dtd. 12/12/2017 received. All papers and documents submitted as per requirements.
                                Proceeds not yet received.
                                Certificate no. R[protected]
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                                  sabari_04
                                  from Mumbai, Maharashtra
                                  Aug 30, 2019
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                                  Address: 638476

                                  I had applied for new pan card in utiitsl website on[protected] under aadhar based e-kyc and all demographic details had been verified with aadhar database and i had been given the application coupon number u-n[protected] and i had downloaded the signed e-kyc application. After that when i checked the status on utiitsl website it shows "no record found", it was a greater disappointment. I thought of reapplying with nsdl, but as per income tax no more than one pan should be applied. Please confirm the status of my application.
                                  My pan application was rejected but amount was not refunded in bank account pan application number is U-N[protected] and DOB is 07/08/1994 please refund me this amount as soon possible.
                                  My contact:
                                  Phone : [protected]
                                  Email : [protected]@gmail.com
                                  My online pan application submission error i will pay rs107 by using BOI card so refund my payment to my account immediately. My application no U-N[protected]. Thank you
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                                    Vikashjain20
                                    from Noida, Uttar Pradesh
                                    Aug 28, 2019
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                    My pan card was successfully processed and dispatched on 22-aug however i am yet to get my physical pan card to my communication address. When i sent an email to uti they just sending an email that your pan card has been dispatched to your communication address. I called post office department they said details not found. My consignment number is eq[protected]in. Please help me to get my pan card.
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